Ames has terrific rooms; modern New York Style lofts and easy, clean ambiance; no big hotel fuss, but all you need. Been staying here a lot for business, love the rooms, but find their customer service 3 star at best. Hotel restaurant trying but a bit tired although seems to be new; slow service, menu so so. Arrived early for my trip this week, they wouldnt let me check in before 3PM without paying for the night before. Upon departure, needed a late check out; the helpless front desk clerk had to get the officious, patronizing "manager on duty" who let me know they could only let me stay till 1PM because bla, bla bla. That's it for me. Typical of a newer, second tier boutique hotel with young, unempowered management: penny wise, pound foolish. Stay here if you are on a fun Boston weekend. I dont think much here for a business customer who wants some loyalty and the occasional consideration from a hotel they give a lot of business to. Funny I was ready to write them a decent review...and it was as simple as this guy extending my check out till 2PM. People who travel a lot know what I mean; you can have nice rooms, but business travellers want more than that.
- Official Description (provided by the hotel):
- Ames, located in the beautiful and historic Ames building, inspires both modern style and old world sophistication. An experience rich with elegant interpretations, Ames is ideally located near historic Faneuil Hall and Beacon Hill. Boasting a vibrant restaurant and bar offering an atmosphere that is at once refined and playful, a state-of-the art fitness center and suites accented by dramatic, Romanesque arched windows and original fireplaces. Our hotel is now part of the Curio Collection by Hilton and features Hilton HHonors benefits and rewards. ... more less
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- Also Known As:
- Ames - a Morgans Original Hotel Boston