I do business a great deal in the Boston area, but I'd never really stayed in the city, nor experienced any nightlife, so I thought during my last trip, I would tack on a night and cash in some Starwood Lodging points. I picked the W based on the reputation I'd heard elsewhere about their personalized service and modern rooms. I was not disappointed.
I had reserved a regular corner room, and when we arrived, we had been upgraded to one of two WOW corner suites in the hotel. WOW is right! The room, or rooms, were immaculate, clean, modern, with every convenience you could imagine. The room, for lack of a better description, was decadent! A complete luxury. What was even MORE impressive was the service, however.
The W hotels have the reputation for making every wish come true, "so long as it's legal." This is so true! If they don't have what you want on the menu, they get it from another place. If you wish to have a Dt. Mountain Dew, or Starbucks, or whatever, on your doorstep at a specific time, it is there. Whatever you wish. And what I found was, in some cases, at no extra charge. Surprise! And they have a guest database which keeps track of your wishes, so if I were to stay with them again, my Dt. Mt. Dew would simply arrive at 7am. Wow! There is a HUGE amount of attention to detail from the staff, from switching out welcome floor mats in elevators according to the time of day, to having a PERSONAL wake up call (remember those days?) with a cheery voice reminding you to take your umbrella with you if it's a rainy day.
Overall, I now know, after staying just once, that I would choose this luxury brand over any other going forward. I was that impressed. On other notes, the location was great....within walking distance to many sites, and the club downstairs seemed to be THE place to be in the evenings. And despite the "hotness" of the location and hotel, it is without a doubt one of the most quiet I've been in recently. WOW!
- Official Description (provided by the hotel):
- A sophisticated and modern all glass hotel located within the heart of Boston's Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal! ... more less
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- Also Known As:
- w Boston Hotel Boston