I was back east last month when the east coast got hammered with one the of many winter storms they've endured in 2014. I had two flights delayed to Boston and the third one was delayed three times. Needless to say when I arrived at The W Hotel in Boston, all I wanted to was crawl into bed and die. I was greeted at the front desk by Azra; hands down one of the friendliest hotel receptionists I've ever met. She checked me quickly and after hearing of my horrific travels said, "I've added a $30 credit to your account, please enjoy a bite of food and drink on us after your day!" I was this close to jumping over the desk and giving her a bear hug. I went up to my room and put everything away and went downstairs and had a nice dinner along with a couple of glasses of wine. I have to say it was JUST what I needed because I had a huge presentation the next day and I was soon in a food coma and fast asleep. After a spectacular night's rest, I drove to New Hampshire and slam dunked my presentation! Upon arriving back at the hotel, I checked into the front desk to ask for dinner recommendations. I was greeted by a VERY helpful woman named Courtney. You want to talk about someone who takes her job seriously, but is incredibly professional and has a smile that makes your worst days go away. Courtney made some great dinner recommendations and even went above and beyond and made some phone calls for me. Spectacular service by her. I've stayed at The W Hotel before, but having customer service like that will only cement my relationship with The W Hotel every time I come to Boston for work. Exceptional experience ... thanks The W Boston!!
- Official Description (provided by the hotel):
- A sophisticated and modern all glass hotel located within the heart of Boston's Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal! ... more less
- Reservation Options:
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- Also Known As:
- w Boston Hotel Boston