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“Overall, I am a great fan of the W Boston.”
Review of W Boston

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W Boston
Ranked #30 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed April 28, 2013

Overall, I am a great fan of the W Boston.

Centrally located (pretty much, at least) - it is in the theater district, but just a block away from Boston Common and the T. And, it's not like Boston is huge, so anywhere you'd like to go is completely walkable.

Hip (so ,much so, in fact, that when we checked in after arriving at ten at night to the lounge music blaring and pulsing that we felt old, as we couldn't hear the front desk person over the driving beat), contemporary, and sleek, the building looks like a striking wall of glass when you are viewing it from outside.

The service is wonderful - front desk staff were attentive, as were the valets (I only had to open the door a few times myself, these guys are quick and actively looking out for their patrons!), and the housekeeping staff was just lovely as well.

Our room: on the 15th floor, in a corner with floor-to-ceiling glass walls and sweeping views. Granted, there's a huge block of buildings between the W and the Common, but you can see just a bit of green from the 15th floor. A huge bronze metallic chaise in the corner looked inviting, and really was indeed after a long day of sightseeing. Curling up on the chaise with the sun streaming in the windows, how could you not make like a cat and nap in the sunbeam? The bed was beyond comfy and we slept well each night we were here.

I liked the room arrangement overall, and having the work area with desk and office chair behind the chain mail screen over the pony wall to the bed was nice. The bathroom area was spacious, but there were two issues:

1. There was no wall between the bedroom/living area and the bathroom. There was a screen, but it was transparent, especially when the lights were on in the bathroom and off in the bedroom or vice versa. You'd better know your partner in the biblical sense if you're staying in the same room together; otherwise, it's going to get pretty darn uncomfortable quickly.

2. The bathroom lighting. With no wall between the bedroom and the bathroom, it makes it impossible to answer the call of nature in the middle of the night without either waking your partner by turning on the lights (there isn't a separate light/switch just for the commode room) OR trying to navigate from the bedroom to the bathroom without stubbing at least one toe AND THEN finding the commode room and trying to relieve yourself in total darkness.

Plus, one thing to think about - there are several floors above the hotel dedicated to residences. Whoever lived above our room loved to party/do aerobics/exercise her elephant late at night - the stomping going on above our heads was loud enough as to interrupt sleep.

But again, overall, really enjoyed the W Boston and we'd definitely stay here again the next time we're in Boston.

  • Stayed: April 2013, traveled with family
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1  Thank thetripchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded May 10, 2013

Fair review - thank you. See you again soon!

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1,145 - 1,151 of 1,701 reviews

Reviewed April 20, 2013

I adore this hotel. The rooms are gorgeous and have everything that you need even thinking of giving you access to an umbrella (I always forget one when I travel). Their levels of service are outstanding, especially considering I was there during the difficult time Boston was going trough recently I thought that they excelled at trying to make you as comfortable as possible even though they were seriously understaffed. Great food, excellent location and outstanding facilities in the gym. I’ll definitely be staying here any time that I come to Boston.

  • Stayed: April 2013, traveled solo
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Thank Cris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 26, 2013

I'm glad that you enjoyed your stay, Cris. It was indeed a tough week but we did our best to make all guests feel safe and comfortable. Boston Strong!

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Reviewed April 20, 2013

From the moment we arrived at W Hotel we were treated like long lost friends by Delroy and Danielle Stoller on reception. We were celebrating an Anniversary and they upgraded us without a hesitation and then gave us special care all through our 3 night say. The location is just right for both our Tourist and cultural days in Boston. MFA is a must and was just minutes away in our complimentary Accura with a driver. Thank you W for a memorable stay. We will be back!

Room Tip: Corner suites are larger with huge bathrooms. Valet parking is expensive at $47 per night, though...
  • Stayed: March 2013, traveled as a couple
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Thank chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 26, 2013

WOW - awesome review! Thank you. And Happy (belated) Anniversary. See you again soon.

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Reviewed April 15, 2013

Stayed here for the Boston Marathon because the location. The staff was extremely accommodating to runners. I needed a late check-out so I could grab a shower after the race. Even though they were completely full, they honored my request. They had a great early breakfast to get runners out the door and then fresh smoothies for a post-run treat! The room was extremely comfortable and I was able to get to sleep with no distractions. While the hotel was exceptional, the events of 2013 Boston Marathon were devastating. The staff could not have been more accommodating. A GREAT hotel I'd like to experience again.

Room Tip: Only stayed one night, so no good tips on which rooms on this review.
  • Stayed: April 2013, traveled with family
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Thank Myromy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 20, 2013

Thanks for the great review. I'm so glad that had a great experience and more importantly – that you’re safe and sound!

Our thoughts remain with the all of the victims, their families and friends and congratulate the local, state and federal authorities for a successful conclusion with the arrest of the second suspect.

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Reviewed April 9, 2013

The Hotel was excellent, the staff extremely friendly, and the food was excellent.
If for any reason to go back will stay there. I only stayed one night to give a proposal, and then return home. The place had a very hip vibe, and modern feel.

  • Stayed: May 2012, traveled on business
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Thank HotSpringslover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 11, 2013

Thanks for the great review. Must have been a PowerPoint-type proposal and not a diamond ring-type proposal! We're the perfect spot for both -Let's do it again soon!

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Reviewed April 9, 2013

We stayed at the W for a weekend, the hotel was nice, clean. Though, in our room, the wall separating the bathroom shower from the rest of the room was glass (with some frosted lines). We were there as a family with 2 kids, so privacy getting into and out of the shower was a little bit of an issue. Definitely not geared toward families, but great for adults. Location is great!

  • Stayed: September 2012, traveled with family
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Thank RZolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 11, 2013

Fair review – thank you. We love families and we do have rooms that offer more privacy for them - just ask next time! See you again soon.

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Reviewed April 8, 2013

Stayed here because we were visiting schools in Boston. It is centrally located and close to shopping and restaurants, boston common. The restaurant was excellent for dinner. I think it is a great hotel for the price point. We were so glad we chose it because we had never stayed in Boston and almost booked the Taj. When we drove by the Taj in person, we kept laughing because it looked so old and run down. Phew! Panera is right across the street which is a great breakfast option if you are in a hurry and don't have time to order room service. Valet was expensive, but it's the city... They were at least fast and friendly, especially if you called your car up from your room. Staff was friendly, room very clean. The shower was dark and had a shower curtain, only complaint if that is one. Toiletries in bathroom excellent.

  • Stayed: March 2013, traveled with family
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Thank Karin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGabree, Director of Operations at W Boston, responded to this reviewResponded April 11, 2013

Thanks for the great review. BTW, choosing W Boston over the ‘Grande Dame’ in the Back Bay was a smart decision! See you again soon.

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Additional Information about W Boston

Address: 100 Stuart Street, Boston, MA 02116-4715
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Boston
#9 Spa Hotel in Boston
#22 Luxury Hotel in Boston
#23 Romantic Hotel in Boston
#25 Business Hotel in Boston
#30 Family Hotel in Boston
Price Range: $225 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Boston 4*
Number of rooms: 235
Official Description (provided by the hotel):
A sophisticated and modern all glass hotel located within the heart of Boston's Theater District, W Boston offers guests close proximity to the city's most famous theaters, the Boston Common, Boston's Public Garden and numerous award-winning restaurants. With the city's only bliss spa, a see-and-be-seen fireplace lounge, 24-hour gym, and destination nightclub, W Boston exudes a 24/7 lifestyle. Guests have access to W's signature Whatever/Whenever(R) service promise providing them with whatever they want - from Green Monster seats at Fenway Park to a personal shopper for navigation around Boston's luxe Newbury Street - whenever they want it, as long as it's legal! ... more   less 
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Also Known As:
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