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“Good location, friendly staff but very loud !”

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Holiday Inn Express Boston
Ranked #69 of 84 Hotels in Boston
Certificate of Excellence
Reviewed November 13, 2012

First of all the location is great. The hotel is in walking distance to a Target and lots of other shops and restaurants (Applebee's, Olive Garden, ...). The hotel can be seen from the freeway but it's a bit tricky to find. We were welcomed by a very friendly staff and check-in was smooth (the lobby looked very nice and inviting).
The room was average in size but the bathroom was very small. Everything was clean.
We had a nice view from our room (the skyline of Boston was nice to look at in the morning).
Everything was pretty good so far.
But when we tried to get some sleep we could hear everything through the paper thin walls and also the fridge was very loud (I love to have a fridge in the room but this was one of the loudest I've ever had).
During the night (2am) a party was going on in the room above and we were able to understand every word they were talking. Unfortunately I was too tired to call the front-desk (we just arrived to Boston from Munich and were pretty exhausted).
Breakfast next day was very good. Bacon and scrambled eggs and the famous Cinnamon Rolls.
All in all I would stay there again, but would ask for a room on the top floor to avoid any disturbance during the night (the main part of a hotel stay is a good night's sleep - therefore I'm only able to hand out three points for an otherwise good hotel).

Room Tip: Ask for a room on the top floor!
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  • Stayed: October 2012, traveled with friends
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Thank sial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 12, 2012

Stayed at this hotel for show at convention center, great alternative spot. Clean comfortable rooms with mini fridge and microwave. Fitness room in basement with tredmills, elipticle and bike. No weights of any sort. Free shuttle to and from convention center and train station. Mall is 5 minute walk behind hotel and has a few restaurants to eat at. $5 airport shuttle as well.

If you want to escape the over priced rooms near convention center than I would reccomend this location and I would stay here again if need be.

  • Stayed: November 2012, traveled on business
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Thank cweld5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We stayed there for 2 night & I must honestly say that we enjoyed each & every second during our visit to Dorchester. We arrived after 4 hours trip with ferries, car trip to the hotel and we never had any problem regarding to our reservation and immediately checked in. We were expecting someone to help our 4 luggage but since there were no bell attendant, we were given a trolley to carry by ourselves to our room. The room was clean but the sheerer was thorn all the way from the ceiling to the bottom, old and look antique! furniture was in a very bad condition. Bathroom was looking old but cleaned. We discussed with my girlfriend that this hotel has this material and the employee is just doing their best with what they had or were given. But they were doing a great job. When we went for the breakfast, we really enjoyed the buffet which we were not expecting that much stuff... it was clean and variety of the food was surprisingly rich. There was a hispanic lady taking care of the buffet. I just asked a bread she decided to talk to me and told her story which is so sincere, then she brought us extra fresh fruits and bread and ham and cheese... she was unbelievably friendly, helpful, talkative, positive... and willing to make anyone more comfortable and threat anyone as her personal guest which is unbelievable! I was having trouble with my florida office, a paper work issue, front desk took time and gave their office fax machine to my personal use and for more than an hour i gave them very hard time with my phone calls, stress and attitude... they didn't even show a little face! Very helpful, sincere and solution oriented. I was very happy staying at this hotel, would stay again and recommend anyone who wants to stay.

  • Stayed: July 2012, traveled as a couple
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Thank Doyduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

We stayed in this H.I.E. twice - Wed 17th Oct to Fri19th and Mon 22nd to Wed 24th.
The first time we were in room 123. This is bigger than average ground floor room, designed for disabled customers and therefore very spacious. On the second occassion we were in room 320 - a standard room. The beds were comfortable and the showers powerful. Both were good value as breakfast was included. There are NO lunches or dinners available. The rooms have a microwave for heating TV dinners. The staff were extremely helpful and cheerful. The supply of free coffee and access to an outside garden yard made the stay more pleasant. Andrew station, on the Red line, is only a 5-10 minute walk away across a free-way. Andrew is only two stops from Downtown Crossing - the heart of Boston and the subway system. If you arrive at Logan airport and decide to take the subway's Silver line, you need to know this is a BUS and not a train. You catch it at the kerbside immediately in front of the terminals.

Room Tip: Ground floor rooms for the disabled are more spacious.
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  • Stayed: October 2012, traveled as a couple
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Thank retiredvacationers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We looked for a hotel with free parking and close to the public transport. This hotel served the purpose and we were generally satisfied. The Andrew subway station is 5-10 minutes to walk and the hotel provides also a shuttle to/from the station. The rooms and the hotel in general were clean and tidy. The washroom was really small and shabby though. The breakfast is standard for HIX, the pancake machine did not work once during our four days stay. The card key system was an absolute disaster, our card keys had to be redone every evening we returned to the hotel. So we got acquainted probably with every staff member working at the reception. They were friendly and helpful though.

Room Tip: As for highway noise you would probably prefer a south side room.
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  • Stayed: October 2012, traveled with family
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Thank Milan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Buy a tent, sleep on the street.Do not spend a penny with them.No bar, no restaurant, taxi fare will cost you thirty five dollars to go eat
a hamburger , no hot water in the shower, no one cares, they tell you , you should expect this, you're on the eight floor, and for all this this they charge you over $200. per night plus taxes.Then when you fill in the form , they apologise to the people , unsuspecting though they are, that are trying to check in, they tell them. YOU are holding things up.

Room Tip: Buy a tent and sleep on the street.
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  • Stayed: September 2012, traveled on business
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1  Thank FrankDevenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

We chose this hotel for convenience and the airport shuttle, knowing that we would be arriving late (after a 23 hour AMTRAK journey from Chicago) and leaving early the next morning to pick up a hire car from the airport. We were met with probably the warmest and most friendly welcome we have ever encountered in the US, and we have travelled widely. Denise Brown was an absolute star, and she pulled out the stops to make us feel welcome and sort out the following day's game plan, whilst also providing advice on nearby facilities and eateries. Staff like Denise should be standard issue in all HIX hotels! As for the hotel, it excelled in every respect; huge room, great facilities, amazing bed and overall extremely clean and tidy. Breakfast was standard HIX fayre and the wi-fi was fast. For Boston, and bearing in mind its only a short taxi ride to Downtown, the price was reasonable. Would definitely use this hotel again, and it was definitely on a par with some of the more expensive hotels we used during our holiday.

Room Tip: The King Size rooms are enormous!
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  • Stayed: September 2012, traveled as a couple
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Thank DesertDrifters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Boston

Address: 69R Boston Street, Boston, MA 02125-1129
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#7 Best Value Hotel in Boston
#53 Business Hotel in Boston
Price Range: $94 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Boston 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
The Holiday Inn Express Boston Hotel is the best option for affordable accommodations minutes from the action of downtown Boston.Our patrons appreciate our excellent amenities and the utmost in customer service.The Holiday Inn Express Boston Hotel is located only two miles from downtown Boston and five miles from Logan International Airport. Our hotel offers transportation to/from Logan International Airport and Black Falcon Pier for only $5.00 per person each way. We also offer free shuttle service to Andrew Station (only 5 minutes walking). We are conveniently located near many attractions in Boston, such as the JFK Museum & Library, Chinatown, Theater District and the Museum of Fine Arts. Hotel amenities include complimentary deluxe continental breakfast, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads, pastries and our legendary cinnamon roll. Complimentary freshly baked cookies are offered daily at 6:00pm and complimentary coffee available 24 hours. Visit Boston, MA and Stay Smart at the Holiday Inn Express Boston hotel. ... more   less 
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Also Known As:
Holiday Inn Express Boston Hotel Boston
Boston Holiday Inn Express
Holiday Inn Boston

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