The main selling point for this hotel is its convenient location - it is attached to the airport terminals A and E by a covered walkway. It's great when you have an early morning flight. Of course, as with any airport hotel, you pay a premium for that convenience. Even though you're paying for convenience, you naturally have higher overall expectations when paying a higher rate. For the most part, the Boston Logan Hilton met those expectations.
Due to my HHonors status, I was assigned a room on the executive floor and was given access to the executive lounge. The room was modern and comfortable. The lounge had a great view of Boston and was staffed by very professional and friendly personnel.
The only problem I had with the room was that one of the two bottles of complimentary water was open.
Unfortunately, my dining experience tainted my overall stay experience. Connolly's Publik House needs a lot of improvement. The food was mediocre and way overpriced, and the service unbelievably poor - I haven't felt so ignored in a restaurant in a long time. I don't believe Hilton directly manages the restaurant, but they should maintain vigilance over its quality since 95% of the patrons are hotel guests.
Hopefully, I just caught the restaurant on a bad night.
- Official Description (provided by the hotel):
- The Hilton Boston Logan Airport hotel is the only hotel located on airport property with a climate controlled walk-way to terminals, a shuttle bus, and minutes to historic downtown Boston. Featuring spacious, sound-proof rooms with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure. ... more less
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- Also Known As:
- Hilton Boston Logan Airport Hotel Boston
- Hilton Hotel Boston
- Boston Hilton