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Hilton Boston Logan Airport
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Reviews (3,690)
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All reviewslogan airportthe executive loungean early flightsky bridgeterminal cnext morningcovered walkwayrental carshuttle servicefree shuttleroom servicestayed here for one nightblue lineconvenient locationwater taxiparking garagecomfortable room
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2,697 - 2,702 of 3,691 reviews
Reviewed February 25, 2013

I had an early flight out of Logan, and decided to stay here again. Great location in that you can walk to A and E terminal, and never have to go outside. The place is clean and modern, has a nice gym, and a friendly staff. If you are going to stay at the airport this is probably your best choice.

  • Stayed: February 2013, traveled on business
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Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013

As an overnight stay it is good .Room was very clean but noisy. We had asked for a quiet room, we were given room 782 . There was banging all night ,we did not know if there service stairs or it was a room but it was loud.
Getting dinner was like winning the jackpot .The hotel was full and they could not cope in the restaurant. In the hour we waited for a table there were 4 tables empty and uncleared. The seating organizer could not cope nore could he speak English clearly.There were at least 40 people waiting by the time we were seated and we allowed a single person to join us as she was told there were no single tables. Once we were in Maria our server was fantastic quick and helpful .
The food was adequate and expensive.

  • Stayed: February 2013, traveled as a couple
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Thank pennytourslondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathryn M, Front Office Manager at Hilton Boston Logan Airport, responded to this reviewResponded February 27, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We are very sorry for the long wait and hassle you encountered dining with us and we appreciate your input on the experience. We will use your comments as part of our ongoing service training as we constantly work to improve our guests' satisfaction. We hope you will stay with us again soon so we can show you thr quality service and stay you expect and deserve.

Thank you,
Kathryn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

I stayed at the Boston Hilton for 5 nights for a convention. The rooms were acceptable. However, I shared the room and it wasn't friendly for two women getting ready at the same time. No outside dressing area and no mirror above the desk. We HAD to use the bathroom. The entire staff was more than friendly and helpful. The restaurant has great food. In order to go to the workout area and pool you have to go through the main lobby!! Plan accordingly. Not a good layout.

  • Stayed: February 2013, traveled on business
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Thank Tippegirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

We recently stayed at the Logan hilton in order to catch an early flight out the next morning. We had not done this for many years but the experience was as good as ever. This hotel has managed to stay on top of just about everything and is heads above what you'll find within almost any major airport anywhere. The staff is attentive, there are no 'airport' compromises, it's connected to the terminal and is in excellent shape all around. While not inexpensive it's a great way to take the stress out of getting up in the dark and fighting your way to the airport. A wonderful way to start a vacation...relaxed.

  • Stayed: January 2013, traveled as a couple
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

We stayed at this property for three days during the blizzard that shut down Logan Airport. How lucky we were. The hotel is wonderful. The rooms are clean, new and the beds are so comfortable. We used room service, and ate at the restaurants and the food was very good each time. The room is equipped with a coffee maker and you can get as much hot cocoa as you like from the big bowls at the reception area. The gym is incredible. All the latest machines and weights. An indoor heated pool as well. The locker room has showers which makes it great for long layovers. The shuttle driver worked throughout the blizzard and would take us for short rides to entertain us. They were gracious in late checkouts. I can't say enough good about this hotel. Even the housekeeping staff was courteous and would give you whatever you needed. I would find ways to travel through Boston to be able to access this hotel and its kind staff.

Room Tip: Ask for a view of the runways
  • Stayed: February 2013, traveled as a couple
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2  Thank LOL305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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