I stayed here with my boyfriend in July...everything went well (except our TV broke the second night and we had a repairman in there for an hour at 3am...how romantic) until about three months later when they unexpectedly charged me for our second night. I had booked the stay through a third party and upon check out, was informed all charges were taken care of and when i asked for a receipt several times, they told me there were no charges and had no receipt. Fast forward to November, and I see a charge on my bank account for the equivalent of a night stay. Ok...I may or may not owe this. I"m not sure because I used a different card with the third party and have to contact them (I closed the card), but what kind of business charges you that amount of money out of blue without any attempt to contact you? And why on earth do you still have my credit card information on file? They couldn't produce anything that I signed, authorizing the charge and refused to refund the charges. And it's so sneaky because, according to my bank, since the services were rendered more than 20 days ago, there's nothing my bank can do for me either. Such bad business. I'll never stay there again.
- Official Description (provided by the hotel):
- The centerpiece of Boston's Battery Wharf renaissance, The Battery Wharf Hotel, Boston Waterfront merges the North End's trademark charm with a contemporary appreciation for history and sense of place. Featuring 150 stylishly designed guest rooms and suites with extraordinary waterfront views, this luxurious boutique hotel on the pedestrian-friendly HarborWalk boasts two bars and restaurants, 6,000 square feet of meeting space, an award-winning Spa and Fitness Center and easy access to Boston's bustling Financial District, Freedom Trail, Faneuil Hall Marketplace and TD Garden, New England's premier sports and entertainment arena. ... more less
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- Also Known As:
- Fairmont Battery Wharf Hotel Boston
- Fairmont Hotel Battery Wharf
- Fairmont Hotel Boston