I have stayed at this Fairmont many times in the past few years, and this time I was just not as happy with the service, and in some cases the value. I had a really hard time communicating with reservations via email. It took a long time to get any answers and when I received partial answers they came with a little attitude. I was communicating with several other properties at the same time and got WAY better service with the same questions. One gentleman at the front desk was particularly not helpful. If it wasn't at his fingertips or he might have had to move, or go a little above and beyond, it just wasn't going to happen. Our rooms were nice, but be warned the double rooms are very small. We had room service and that person should be at the front desk! Very happy, very accommodating! We had the brunch on Sunday and Wow! ~ food was OK, price was astronomical!! and I don't mind paying a lot for food when there is value. Really, rethink your brunch.
- Official Description (provided by the hotel):
- The centerpiece of Boston's Battery Wharf renaissance, The Battery Wharf Hotel, Boston Waterfront merges the North End's trademark charm with a contemporary appreciation for history and sense of place. Featuring 150 stylishly designed guest rooms and suites with extraordinary waterfront views, this luxurious boutique hotel on the pedestrian-friendly HarborWalk boasts two bars and restaurants, 6,000 square feet of meeting space, an award-winning Spa and Fitness Center and easy access to Boston's bustling Financial District, Freedom Trail, Faneuil Hall Marketplace and TD Garden, New England's premier sports and entertainment arena. ... more less
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- Also Known As:
- Fairmont Battery Wharf Hotel Boston
- Fairmont Hotel Battery Wharf
- Fairmont Hotel Boston