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“Special Weekend.”

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The Langham, Boston
Ranked #21 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Bourne, Massachusetts
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Special Weekend.”
Reviewed January 6, 2014

We celebrated our 40th Anniversary at the Langham in Boston. The room and all of the facilities are exceptional. All of the staff at the Langham are chosen well and trained well. We would absolutely stay here again. It is close to many events and shops, which makes it ideally situated for an extended look at Boston.

Room Tip: You are not going to get a view as it is in the Financial District.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 27, 2014
Dear Steven H,

Thank you for your review of your stay with us at The Langham, Boston. We are delighted that your Anniversary stay with us was memorable and that you enjoyed our accommodations and services. Thank you as well for complimenting our colleagues for their exceptional service. We look forward to welcoming you back to The Langham on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (347)
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Brisbane, Australia
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 6, 2014 via mobile

I booked on a last minute web site so when I got to the hotel I expected to be in the worst room but was upgraded.
Room was spotlessly clean and had all the facilities you expect in a 5 star hotel and more.
The bar in the lobby does great cocktails and good food if you are not wanting to sit in the restaurant.

Stayed December 2013, traveled with family
Helpful?
Thank Brisdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 27, 2014
Dear BrisDave,

Thank you for your feedback of your stay at The Langham, Boston. We are pleased that you found our accommodations clean and our Lobby Lounge The Reserve enjoyable. We look forward to welcoming you back on your next visit to Boston.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 2, 2014

A really nice hotel in a great area. Within walking distance to waterfront and Fanuiel Hall.

Being NYE was surprised we got right into room on early check in. Was surprised at how nice our room was...(the reason for surprise...we got the room on hotwire and a big discount, so I basically expected the worst room)...a very nice room, extremely clean. great staff.

Went to Bond the bar in hotel for drinks and snacks...beautiful bar great bartender.
Only bad point was that after our dinner out we wanted to get an after dinner drink at the bar, and we were told just bottle service for $100.00 each, now I guess I could understand it being NYE night, but we were staying at hotel and wanted a night cap, lobby lounge only serves champagne and wine.
This is our second time at hotel and both times could not get an after dinner drink in Bond, hotel should have a full service lobby bar for its guests.
Other than that, great stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheri18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 14, 2014
Dear Sheri18,

Thank you for taking the time to review your stay at The Langham, Boston. We are pleased to read that you had a memorable stay with us and enjoyed our spacious accommodations and convenient downtown location. We are delighted that you found BOND beautiful, but we are disappointed to learn that you were not able to have an after dinner drink in BOND. We greatly appreciate your feedback regarding making The Reserve into a full service bar. We look forward to welcoming you back to The Langham, Boston.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MA
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 2, 2014 via mobile

Stayed here for New Years Eve and used their brunch/late checkout package. Upon arrival, they upgraded us to an exec suite without even asking. The room was amazing, large corner room with a view. The pool was out of service for use when we arrived , but we were able to use it before checkout the next day. The brunch was amazing and delicious.

The only problem during our stay was that dust balls were falling out of the bathroom vent and the main intake looked like it had not been cleaned in months. I requested the front desk resolve this before we went out for dinner and was promised it would be resolved. When we arrived back at 1 AM, the vents had no been cleaned. I spoke with the front desk in the morning and they sent someone up while we were at the pool. This person only cleaned one of the vents. I reported this to the receptionist upon checkout and they apologized and comped us some coffee before we left.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Bubbakanush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 14, 2014
Dear Bubbakanush,

Thank you for your review of your stay at The Langham, Boston. We are pleased to read that you found our accommodation spacious and our brunch delicious. We are disappointed to learn that you encountered a shortfall with housekeeping regarding the vents in your room. We apologize this shortfall and have addressed the importance of responding to all guest requests immediately with all of Housekeeping and Front Office colleagues. Furthermore, our Housekeeping team has reviewed the room inspection process. We thank you for bringing this to our attention and look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 2, 2014 via mobile

The title says it all - this hotel isn't cheap, even by Boston standards, but we had a lovely stay. The room was large, had double queen beds, was very quiet, well appointed, and clean. Also close to Quincey's market, restaurants, key sights of Boston, business district, and shopping. Check-in was efficient and friendly. Pool was also greatly appreciated. Will certainly stay again when next in Boston.

Stayed September 2013, traveled on business
Helpful?
1 Thank TimeBandit56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 14, 2014
Dear TimeBandit56,

Thank you for your review of your stay at The Langham, Boston. We are delighted that you had an enjoyable stay and found our accommodations spacious and clean and our location within walking distance to the Waterfront, Faneuil Hall and Quincy Market, the North End and Boston Common ideal for your stay. We look forward to welcoming you back to The Langham, Boston in the near future.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VA
Level Contributor
352 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed January 2, 2014

I had a very pleasant stay in December. The Langham was close to where our business meetings were, and my entire stay was devoted to cramming for the business meetings. Five star room. I gave the hotel four stars because: 1) the help downstairs was a bit more cool than I am . . . . but I got all the help I needed (directions, etc.); 2) no gift shop . . . that's the current trend with hot, hip hotels. But I like a gift shop -- very nice if it is a cold night in Boston (it was, 8 degrees). The room was first class, and I even got used to the pink pen. I did not have any trouble with the internet connection, but I now see that as an issue for some other travelers. I got all my emails done with no problem.

The bar area is very hip and wonderful for meeting someone for a drink, I imagine -- wasn't my trip.

I would have given this hotel five stars (it is 4.8 stars) . .. . but a blizzard kicked in and we were marooned in Boston. With the Langham sold out for the third night of our trip . . . . we had to fend for ourselves and landed at the six star Boston Harbor Hotel. So I had the rare side by side comparison. Boston Harbor wins -- more to do on site at the Boston Harbor. But the Langham is very, very, very good. Younger and more hip than BHH, but give me BHH.

  • Stayed December 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FredTravelVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
langhamboston, General Manager at The Langham, Boston, responded to this review, January 14, 2014
Dear FredTravelVa,

Thank you for your feedback of your stay at The Langham, Boston. We are pleased to read that you had a pleasant stay with us and found our Restaurant and Lounge BOND to be hip and enjoyable, and your accommodations comfortable. Thank you for taking the time to review your stay.

Sincerely,

Richard Bussiere
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham, Boston

Property: The Langham, Boston
Address: 250 Franklin St, Boston, MA 02110-2807
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Boston
#10 Family Hotel in Boston
#14 Luxury Hotel in Boston
#14 Romantic Hotel in Boston
#16 Business Hotel in Boston
#27 Green Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Langham, Boston 4.5*
Number of rooms: 317
Official Description (provided by the hotel):
Housed in a famous architectural landmark, The Langham, Boston offers a unique blend of history, charm and urban sophistication. The hotel is in Boston's financial district and within a 5 min walk to Faneuil Hall Marketplace. It is also steps away from the Boston Harbor, the North End, Boston's finest shopping district, major colleges and universities, theaters, and the Freedom Trail to name a few. The Langham, Boston is ideally located for both business and pleasure and offers three delectable dining options,The Reserve, boasts a polished aesthetic that reflects the elegance for which The Langham, Boston is known. Sip, savor and socialize, in the refined lounge serving inspiring cocktails and Afternoon Tea with Wedgwood daily. Bond is a premiere destination for cosmopolitan dining, cocktails and entertainment. Cafe Fleuri offers contemporary New England cuisine for full breakfast and Lunch (mon-fri)and our decadent Saturday Chocolate Bar and renowned Sunday Brunch. All guests at The Langham, Boston enjoy our signature Langham Turn Down service, plush robes and slippers, and full complimentary use of the fitness center and indoor heated pool and jacuzzi in our charming and intimate pool pavilion. ... more   less 
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Also Known As:
The Langham, Boston Hotel Boston
Langham Hotel Boston

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