What can be said about this hotel that hasn't be mentioned by others? Nothing.
But I'll pitch in anyway.
Fantastic customer service from start to finish. The concierge ( Jason Lloyd ) whom we were mainly dealing with was exceptional. Nothing too much trouble for him. We have dealt with many before, but honestly, Jason was one of the best, if not the best.
Location is great. Newbury St., Prudential Centre and Copley Mall all within a 5 min walking distance.
Rooms spotless and well fitted out. (Bose I-Pod dock, LCD TV) nice touch.
If you do stay here, have a "pre-dinner cocktail" in the City Bar just off the lobby. Great way to start the evening.
We stayed here with two of our friends and all four of us were in agreement that we would have no hesitation staying here upon a return visit to Boston.
Well done Lenox. You deserve the No.1 on T/A based on what we were treated to.
- Official Description (provided by the hotel):
- Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more less
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- Also Known As:
- Lenox Hotel Boston