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“Really Top Notch!”
Review of Lenox Hotel

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Lenox Hotel
Ranked #6 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
NJ
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Really Top Notch!”
Reviewed June 10, 2014

Not much to say here.. The Lenox has it all. Great location in Boston, fair prices for the area, Clean and well maintained lobby and rooms, and most of all, Spectacular service. Everyone was extremely friendly, and attentive. I felt the service we received at this hotel really puts other places to shame, and is reminiscent of yesteryear, where companies actually cared about their customers. I was traveling for both work, and my family for a mini vacation, and they made us feel like the millionaire family. I would easily stay at the Lenox again.

Room Tip: Book and go.. nothing special required.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (610)
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Murwillumbah, Australia
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 6, 2014

Smooth, beautiful, well mannered and absolutely worthy of a return stay are what comes to mind when I recall my stay in this venerable Bostonian hotel.

From arrival to departure the service was excellent from every staff member. The rooms have the charm and luxury of a bygone era including bathroom products from Kiehls which were a very nice touch. Having said that you do not forego the modern conveniences of cable TV and WiFi.

We had breakfast at the hotel a couple of times which was tasty, plentiful and well priced.

The location is central and a great staging post for your exploration of Boston.

I loved it and began to miss it as soon as I left.

Green Features: You can refuel your electric vehicle right out the front of the hotel
  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Noogee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, Indiana
Level 5 Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 4, 2014

super service,and very friendy and helpful staff. The rooms are renovated,and clean.Lots of choices of restaurants and great bar!It is within walking distance of many attractions,and right across the street from the library,which was beautiful.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank chesterbrowne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2014

Complimentary bottled water. Lighting options from bright to dim. Complimentary wifi. Small fridge and safe in room. Fruit at the desk on the way out in the morning. Chocolates on my pillow at night. The conference hotel was full (Westin), which is a fine hotel, but I will always request the Lenox when travel brings me to Boston.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisajsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, Rhode Island
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 3, 2014 via mobile

Stayed at The Lenox Hotel Sat. 5/3/14 for a bachelor party. Staff was very professional and friendly even though it was very hectic. Room was excellent with the bed being very comfortable. Everything about the hotel screams class.

Stayed May 2014, traveled with friends
Helpful?
2 Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2014

This hotel is in a great location in Back Bay. The staff couldn't have been more attentive or helpful. We celebrated our 25th wedding anniversary and couldn't have picked a better place.They upgraded us and made the experience memorable. The rooms and hotel were beautiful and we will certainly be back.

Green Features: They take enviromental issues seriously, even having a air purifier in the room.
  • Stayed April 2014, traveled as a couple
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Helpful?
1 Thank Neil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2014

It was a class hotel. I was treated . The real 4 star experience. The only downside is no parking, but I believe it is common in Boston. Either you park yourself on street or you need to be a rich guy to use valley parking. I felt the hotel could have advised me of the free street parking g on Sundays as my stay was from Saturday night to Monday morning!!!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Unison2k1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lenox Hotel

Property: Lenox Hotel
Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Family Hotel in Boston
#3 Romantic Hotel in Boston
#5 Luxury Hotel in Boston
#8 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
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Also Known As:
Lenox Hotel Boston

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