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“Mixed views”
Review of Lenox Hotel

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Lenox Hotel
Ranked #6 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Manchester UK
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Mixed views”
Reviewed September 24, 2013 via mobile

Great location for high end shopping, metro stop not too far away plus trolley bus stops too. Some lovely walks in the leafey avenues of Back Bay. Hotel of a good standard, nice rooms and good service.

Disappointing breakfast not included and their restaurant serving breakfast does'nt cater for European tastes at all, potatoes with everything it seemed! Also disappointing no tea / coffee making facilities in the room. If you wanted information on Boston some sort of guide for guests in the room would have been useful but not present, "ask the concierge" is not always practical.

Stayed September 2013, traveled as a couple
Helpful?
2 Thank mancmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,285 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (605)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
St. Albans, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 23, 2013

We had a junior suite and it was beautiful. Very central location and the room was amazing. The staff were lovely and in particular, the bell "boy" who was in his late 80s was a joy to talk to. There's not more I can add to the other reviews. It's just round the corner from lots of restaurants and the touristy sites. I would definitely return to the Lenox.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buffybot85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 22, 2013

My partner & I went to Boston to meet friends from Vancouver. We booked the hotel on recommendations from a friend who frequently visit family in Boston. We were very please with the corner suite which was very spacious. Our room had windows which overlooked the finish line for the Boston Marathon. Bathroom was very luxurious, but the counter around the vanity is very small for a suite. Bed was not as luxurious as some hotels.
Service from the staff was stupendous. Concierge service by Ashley & Christi exceeded our expectations. When we return to Boston, we stay at the Lenox again.

Room Tip: There is some construction going on around the hotel. Stay clear of the rooms on this side. They sta...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisTSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainham, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 22, 2013

A really nice boutique hotel and in an excellent location for touristy stuff and, also, about 15/20 minutes walk from Langley Park if you want to go and watch the baseball.
The restaurant food was of a high quality and the prices appeared to be cheaper than some of the restaurants on the main road outside.
Thought the subdued lighting in the bar was excessively subdued, but that's just my personal view - didn't seem to bother other guests :-)
Very friendly staff.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 21, 2013 via mobile

I really enjoyed my stay at the Lenox. The hotel is near Newbury street (for shopping and restaurants), and at walking distance from the Fenway Park. The staff is super friendly and welcoming. Would go back anytime!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watertown, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2013

My girlfriend and I stayed here for a girl's night out in Boston. The room was AMAZING. We booked a suite and were totally floored by 1) the awesome bed. 2) the high tech bathroom. 3) the view of the marathon finish line.

I'd recommend this as a great place to any one coming in from out of town who really wants to be in the heart of the city. Across the street from amazing food, several minutes walk to great shopping, a quick walk to Newbury street.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VCgabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne / australia
Level Contributor
152 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed September 19, 2013

WOW - we have spent 4 nights here with another 2 nights to go.

Staff are all so friendly & helpful.
Rooms are amazing & beds soooo very comfortable too.

Restaurants have a wide range menu & service in the restaurants is spot on & fast .

Handy to absolutely everything & our trip to Boston has been tops because of this fabulous Hotel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dinkydi22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lenox Hotel

Property: Lenox Hotel
Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Romantic Hotel in Boston
#3 Family Hotel in Boston
#5 Luxury Hotel in Boston
#8 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
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Also Known As:
Lenox Hotel Boston

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