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“Perfect Location for Site Seeing and a Red Sox Game”
Review of Lenox Hotel

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Lenox Hotel
Ranked #6 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 4, 2013

Took my family with me on a end of week business trip and stayed the weekend with them in Boston at The Lenox Hotel. Beautifully kept classic boutique hotel in the Back Bay and a perfect location to both walk to various sites, walk to Fenway for a game (we saw the Yankees play), a nearby subway for getting around on the cheap (Boston has an easy subway) and a good location to get on site seeing buses. Great staff as well.

  • Stayed: July 2013, traveled with family
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Thank Sami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,412 - 1,418 of 3,351 reviews

Reviewed August 4, 2013

If you are looking for a sparkling brand new hotel with all amenities - look elsewhere.
If you are looking for an elegant, clean, prestigious hotel with a long heritage, excellent location, superb service, comfortable huge bed, aeron chair, complimentary wifi, large room - this is the place.

I forgot my phone charger at home so when I asked the front desk where can I buy one in the neighborhood they said that they might have a USB cable for me to connect to my laptop. They found one and told me that I can actually keep it.
It's not the $2 they saved me (I paid 500 times that for the hotel...). It's the fact that they cared and saved me the trouble.

Extra cons: bath room was a bit small
Extra pros: Complimentary bottled water, Bananas at the front desk in the morning.

Excellent hotel, defiantly will go back on our next stay in Boston!

  • Stayed: August 2013, traveled as a couple
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2  Thank GilbsonLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013 via mobile

Customer service in all areas was fantastic. Friendly people at each post from valet, desk, bag check, maid service etc. Great location to walk everywhere for shopping, restaurants and even Fenway. The room and bathroom were on the smaller side but it was fine since we weren't in it a lot. Everything was clean and newer in our room.

  • Stayed: August 2013
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Thank LeysaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

For our first time the Boston area we looked for a nice hotel in a central location. The Lenox Hotel met these criteria.
It's a lovely hotel. Very clean and neat.
We found the location amazingly close to everything: shops, walking places and more.
Also, the small gym was pretty nice to use.

I fully recommend it.

Room Tip: The gym is not that big, but you can do a decent workout in it.
  • Stayed: April 2013, traveled with family
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Thank ItaiHay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

The Lenox is a beautiful historic hotel at Copley Square - a great location and accessible by subway less than a block away. With its expensive rooms it's geared toward business travelers and well-heeled visitors. There's a lively buzz in the lobby, helpful and friendly staff, and comfortable, spacious rooms. I ordered room service breakfast which was delicious, delivered hot and on-time. My only complaints (not fatal flaws): no mini-bar or coffee maker in the room, no way to keep the walk-in closet door open (so it kept closing behind me when I walked in, a bit claustrophobic!) and no newspaper at the door (not even with room service). I would stay here again as long as someone else is paying!

Stayed: July 2013, traveled on business
Thank yygrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

It has been a while since we've been to this hotel but we recently stayed for one night on our way out of Boston. Easy everything!...Walking distance to many key areas such as “The Common”, a couple of malls, a myriad of restaurants and of course "Newbury Street". We did not have a lot of time but we walked, had dinner, ice cream and all within steps of the hotel. Also very close is Fenway Park if you’re in town and can catch a Red Sox game. As others have stated, the hotel's classic or traditional decoration is very inviting as well as relaxing and the rooms are indeed larger than in many other Boston hotels that are in the area. This time I had a very good rate and once again it was because I reserved well ahead of time. That is always my advice to travelers in regards to hotels in general. For the best rates you need to plan ahead and always inquire about special packages and don’t forget to include/inquire about discounts available through club memberships such as AAA. In many instances, the AAA membership (for example) will allow you to make a reservation without having to give a deposit! There's nothing wrong with reserving a couple of months ahead of time. Always check and make sure you understand the cancellation policies and be sensitive to the establishment by canceling (if you need to) as soon as you either find something else or no longer need the reservation. Also, when you do reserve with plenty of time do go back and check to see if rates have improved or if new packages have become available.

Back to the Lenox: Once again, do consider/look at the Lenox if you plan on being in Boston, it is a great choice!

As Always,
Travel Well My Friends!

Room Tip: Reserve well ahead of your visit and inquire about any special packages that may be available
  • Stayed: July 2013, traveled with family
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Thank TravelWell101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

If you are looking for a contemporary setting forget it, but if classic grandeur is your style, then this hotel is for you! Nice well appointed rooms, great beds and bathrooms! Don't miss breakfast at the City Table- the buttermilk pancakes are highly recommended.
Love the smell in the lobby , they sell the cables but unfortunately not the room spray.

  • Stayed: June 2013, traveled as a couple
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Thank ingridH11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lenox Hotel

Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Romantic Hotel in Boston
#3 Family Hotel in Boston
#5 Luxury Hotel in Boston
#8 Business Hotel in Boston
Price Range: $185 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
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Also Known As:
Lenox Hotel Boston

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