The service at the Lenox was superb. From our 4 day stay I have numerous examples; they gave us a new room on arrival to get a view of the July 4 fireworks, they put a hamper of snacks and lollies in our room for our kids with a personalized note, they drove us to a restaurant, and on departure they drove us to the train station. Ashley on reception and Justin the concierge were notable. We were greeted by name every day, it has a very personal feel to it.
The location was great for a vacation in Boston, around the corner from Newberry St, and next to the Prudential Mall which proved a good place to escape the heat.
The room was older style and could benefit from an update and the bathroom a little small. Beds were comfortable, wifi free and simple to use.More
- Free Wifi