On a frigid night this week, getting to the hotel was a quick sprint across the road from Boston North Station, thank heavens. When we checked in, I discovered that I had booked the wrong dates through Hotels.com!
The lady I first spoke with at Hotels.com said there was nothing she could do as it was a non-refundable reservation. But the guest services manager Amy Krawec said, "No we can do this, I'll call them". Suffice it to say not only did it get worked out, but the rate had dropped so I save $63 on two rooms.
As an added bonus, there was a classic sports bar across the road which my husband and friend could retire to while we worked out the reservation thing and a great selection of good places to eat and drink within a hundred yards; we particularly liked the Beer Works on Canal Street - brew pub with excellent food.
The corridors are a little tired, and maybe the included breakfast buffet was not the most thrilling, but the rooms looked as if they had been very recently refurbished and were stylish and clean. And loved the touch of supplying earplugs.
If only the Celtics had won! Definitely recommend.More
- Free Wifi