I normally stay at a facility closer to the hospital however much to my surprise and delight I was delightfully surprised at the Holiday Inn located 280 Friend St. Boston MA. If anyone has ever had surgery you know how cold you get after surgery. Of course the temperature in Boston at the time was 76 degrees but I was freezing. I called the front desk and several staff members went into action. I received two space heaters, & 3 down comforters! In addition to this the Customer Service award should go to the staff. Once they found out I had surgery they brought up freshly made Tea & saltines. Furthermore, due to the surgery I was unable to speak. They worked out a communication system that 1 beep on the phone was no, 2 beeps was yes & 3 beeps was I don't know! If I rung the front desk they asked the questions appropriately. Needless to say I was well taken care of as not only a guest but as someone would treat their family! Thanks go to maintenance, front desk and management for a job well done and excellent customer service!
- Official Description (provided by the hotel):
- Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Boston Garden
- Holiday Inn Express Boston
- Holiday Inn Boston