Great rooms, great location. No follow through with service. They say they will do something, then it never happens.
Returned to room 9:30pm no turn down service when I called they seemed surprised I wanted it.t
Nice hotel just keep your expectations low in the service department.
- Official Description (provided by the hotel):
- An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more less
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- Also Known As:
- Mandarin Oriental, Boston Hotel Boston