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“Excellence with a few cracks showing”

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Mandarin Oriental, Boston
Ranked #7 of 86 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed May 2, 2013

Fabulous room and amenities. Quiet, a good size, and with upscale furnishings.

Service was great, if a little omnipresent.
Room service prices were alarming.....$32 for bacon and eggs!

Parking is ludicrous, even for Boston, $48 a night.

Excellent location for strolling.and a really good situation for getting to any place in downtown Boston

  • Stayed: April 2013, traveled solo
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1  Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 - 496 of 735 reviews

Reviewed April 8, 2013

I don't have anything bad to say about the hotel. The rooms were beautiful, the service was phenomenal, the food was fantastic, and I slept incredibly well.

We got a great rate, and I'd stay here again in a heartbeat.

  • Stayed: November 2012, traveled as a couple
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2  Thank Jeffrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013 via mobile

First time at MO Boston, stay at other MO's. I will only stay here when in Boston. Spacious rooms, excellent location, very nice. It's nice to stay with a hotel group that has consistent service no matter what city you are in. I recommend anyone traveling to Boston, to stay here.

  • Stayed: April 2013
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1  Thank Ashton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

We stayed here for a few days over New Year's Eve and had a wonderful visit. Every detail was taken care of, the bathrooms were heavenly, and the service was top notch. The rooms were well appointed and had a nice little lounge area which made visiting in the hotel rooms easier, and we were traveling with a group of friends.
We were trying to leave during the new years parade and the bellman lead us around the back and was literally out into several blocks away from the hotel into traffic trying to find a cab for us.
The Mandarin definitely took service and the hotel experience to the next level. Besides that, you can't beat the location.

  • Stayed: December 2012, traveled with friends
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1  Thank Summera3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

Stayed here for one night on business in Back Bay Area.

Arrived early at 1030am to check my bags, but they actually let me check in early which was such a pleasant surprise.

The room was very high quality. Soft comfy bed. Sofa for relaxing. Modern bathroom with excellent lotions (blood orange smell).

Service was great. They delivered my FedEx upon arrival. They located a restaurant for me and offered to drive me there in the house car. Turn down service was prompt including nice bottle of water. Check out was super fast with lots I staff. Wifi was very fast.

Not much to complain about. Typical mandarin oriental high quality hotel.

Would definitely stay again.

  • Stayed: March 2013
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4  Thank hoostraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013 via mobile

The staff were super friendly but there was something missing..... This is a 5 star hotel which is just missing something. The lobby of a good hotel should be a hive of activity.... This felt like an impersonal waiting room.
Room service was expensive for what it was.... And the food at the Asana restaurant was very mediocre.... The rooms were very good though, lighting, AC etc. plus the courtesy car is great for getting around the city!

  • Stayed: March 2013
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2  Thank LuganoBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

Spent this past weekend at this property with my girlfriend and parents. Stayed in the "Lifestyle" room which uniquely had all hardwood floors - nice touch. Overall, the property has the BEST location possible with respect to shopping and being "in the center of action". We tried to make spa appointments but it was fully committed (next time well make sure to call ahead). I would for sure recommend this place - worth the $$$$

  • Stayed: March 2013, traveled as a couple
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1  Thank michaelozie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Boston

Address: 776 Boylston St, Boston, MA 02199-7841
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Price Range: $541 - $972 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Official Description (provided by the hotel):
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 
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Also Known As:
Mandarin Oriental, Boston Hotel Boston

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