From the moment we got there we were welcomed and treated to exceptional service. Everyone knew we were celebrating our anniversary. From the front desk (they upgraded our room to a suite), the spa (we were served a happy anniversary treat after our relaxing massage), to room service, and the restaurant staff at Asana. Everyone wished us a happy anniversary and provided exceptional service. Just to give one small example, when I asked for a late check out the night before they were only able to commit to an additional hour which was about all I hoped for (busy time for them). Next morning after we had breakfast delivered to our room, the same front desk staff called to let me know they extended our late check out to 3pm. All without me asking. It is not only the big things but the little things that make your stay at a luxury hotel well worth the money. We will definitely return again.
- Official Description (provided by the hotel):
- An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more less
- Reservation Options:
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- Also Known As:
- Mandarin Oriental, Boston Hotel Boston