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“Excellent Hotel, Excellent Location - Recommended”

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Fairmont Copley Plaza, Boston
Ranked #19 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 18, 2006

This is one of the best hotels I've stayed in. The rooms are large and beautiful, very clean. This is a great location in the city, walking distance to shopping and many great restaurants and only one block from the subway. Choose your room carefully - the rooms facing the interior "courtyard" overlook a rooftop and airconditioning, and have very little sunlight. The rooms facing the street are large, bright and beautiful. Staff is helpful and kind. The lounge offers some of the best drinks and jazz music. I recommend this hotel for vacationers and business travelers. EXCELLENT hotel!

Stayed: January 2006
8  Thank SarahMpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,964 - 2,970 of 3,233 reviews

A TripAdvisor Member
Providence, RI
15
Reviewed February 10, 2006

This is a four or five diamond property in the heart of Boston. The views are not the best, but you are in Boston for goodness sakes. Are you gonna want to stare out of your room the whole time? The staff met my every need immediately upon request. Upon entering you feel transformed into the Renaissance that is Back Bay in Boston. Fairmont never dissapoints and this is no exception.

  • Stayed: January 2006
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5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2006

We just returned from a most enjoyable 3 night stay at this plush hotel. The location is superb - in the fashionable Back Bay district of Boston, just off of Newbury Street which has numerous upscale shops and restaurants. The hotel is a 10 minute walk From Bostom Common and The Public Gardens, and 15-20 minutes from Beacon Hill.

Common areas are very lavish and elegant. Rooms are extremely large - request a signature room with a view of Copley Plaza. Our room was atleast 50% larger than typical hotel rooms. Very beautifully furnished and very quiet.

Hotel staff is outstanding in every respect. Very accomodating and helpful. Superb service at every turn.

  • Stayed: February 2006
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8  Thank TLBobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2005

We just returned from a five night stay at the Fairmont Copley. The location of the hotel is excellent- dining, shopping at sight seeing are all within easy walking distance or a quick ride on the T. Our room was clean,and spacious; bathroom was elegant. Overall our stay was very relaxing and enjoyable.

We lived in Boston for five years and moved away a few months ago and this was our first time back. I had read various reviews and at the time the Fairmont had the least negative comments,that and it's ideal location prompted me to then find the best rate. I found a very reasonable rate on the hotel's website, although I had to prepay. Upon arrival I was informed that I was upgraded to a deluxe room :)

Upon departure if you valet your car I would allow 15-20 min or so for them to retrieve it. In addition, when checking out the there may be a slight delay if many people are checking out at the same time so plan according. Call the bell captain 15-20 min (just to be on the safe side) before you leave if you need help with your luggage.

If you are concerned about outside noise, I would recommend an interior room. It was so quiet- you wouldn't guess you were staying in downtown Boston. The rooms that face the street are on the T line, and there is quite a bit a traffic that passses buy so it tends to be a little loud.

Just a comment on a previous review-The Oak Bar at the Fairmont is very popular so reservations would be a good idea. Also it is quite fancy so proper dress is suggested. eg. no jeans

The location is great- CVS is right across the street, Starbucks and the Copley T stop (subway) is less than a block away.

Here are a few of my favorite places if you need suggestions on places to go while you are in Boston.

Fanueil Hall
Houston's
Naked Fish

North End
Mike's Pastry
Modern Pastry (ricotta canoli- yum!!)
Brunch with Outdoor Seating (for summer)
Joes American Cafe
The Living Room

Copley/Downtown
Top of the Hub at the Prudential Building (just for drinks- and a fabulous view of Boston, dinner is ok and a little overpriced)
Atlantic Fish Company
Stephanie's on Newbury
Whiskey Park (at the Park Plaza Hotel)
Finale's (for dessert- try the creme brulee or the molten chocolate cake, also at the Park Plaza Hotel)

Hope you enjoy your stay at the Fairmont- we're definitely staying there when we return to Boston.

  • Stayed: December 2005
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9  Thank Stacey589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Manchester, Vermont
110
Reviewed December 8, 2005

As a Fairmont President's Club Premier Member, we were upgraded to a 950 square feet Park Suite. Space is nice, but age of the hotel showed. Dings, dents and the only internet access was at the desk in the bedroom with none in the living room meaning that I would awaken my wife early in the morning to get any work done. Bathroom has no forced air heat or a/c outlet and, with 20 degree weather outside, it was pretty darned cold. Housekeeping great, however, and empty fridge in pantry was nice. Service personnel, other than the "Oak" rooms (see below), are outstanding, but the resident Labrador Retriever, Catie, has a bit of an attitude (strange for a Lab!)

The Oak Room and Oak Bar are another story. Waiting 15 to 20 minutes for a drink in the Oak Bar most nights was such a hassle that we bypassed it. Dinner in the Oak Room was ok, but not spectacular and the table was too small for all the plates. Gave up on breakfast Sunday morning as it took 10 minutes for someone to take our names and to inform us of at least a 20 minute wait. Decamped to the Westin Copley Place and were seated at once.

Monday morning breakfast was outstanding in quality, but non-existant in service. Muslim "Steve Martin" in a busboy named Mohammed, who informed us 10 minutes later, that he "forgot" our request for cream and did not replace the cold coffee with hot. Waiter was "slower than molasses in January" and about as enthusiastic as a dead fish.

Bottom line is that if you want a "Grand Dame" with a long history and a "name", go over to the northwest corner of Arlington and Newbury Street and check into the renovated and refreshed Ritz-Carlton where you can have a heated bathroom, a drink on demand and breakfast that can be served in under two hours. The Fairmont (former C.P. Hotels) properties in Canada are better managed than most of them in the U.S. Chicago being the outstanding exception. No more, no way, never again and sorry to say it.

  • Stayed: December 2005
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10  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2005

We enjoyed every moment at the Copley Plaza where we celebrated our 3rd wedding anniversary. Everyone of the staff was helpful, friendly, courteous and professional..the valet parker, the doorman, the guest registrar, the bellhop, the room service waiter and the concierge. The bedroom and bathroom were recently renovated and very elegant. The bathroom had both a beautiful tub and a separate
glass/tile shower.
Previous reviewers have stated that the mini-bar is expensive as is the room-service breakfast. It's true, but the charges are the norm for any hotel in this class and price range. You can simply choose not to use them.
The quality of every aspect of the hotel and the professionalism of all the staff
will keep us coming back in the future and we would recommend it to anyone without any hesitation or qualifications at all.

  • Stayed: November 2005
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6  Thank fjpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2005

Just returned from spending three glorious days at the Copley Plaza and were impressed from the moment we arrived and entered the extremely grand lobby area.
We were part of a group of 40 travellers and others in the group complained that the rooms were small but we had no complaints, with a spotless and very spacious corner room with two queen beds. The bathroom was marble and again with all the mod cons.
Try to get down to breakfast early as the Oak Room isnt particularly large. Service can be fairly laid back and the waiters dont seem to cope so well when things start getting busy.
No other complaints and we found it the perfect luxury base for a city break. Its also ideally located for all the shopping malls and attractions that Boston has to offer.

  • Stayed: November 2005
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4  Thank Gusfenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Boston
#12 Romantic Hotel in Boston
#13 Green Hotel in Boston
#14 Luxury Hotel in Boston
#15 Business Hotel in Boston
Price Range: $195 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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