I had a conference at the Convention Center midweek, a Wednesday to Thursday stay. I chose this hotel because it is within decent walking distance of the Center, but also because I had heard good things from friends.
The hotel is lovely. Tall, vaulted ceilings in the lobby--very clean, very welcoming, and overall just pleasing to the eyes. All staff were helpful and courteous, check-in simple and fast. I felt like if I needed anything they would certainly be there.
My room was large, larger than I anticipated with great marble sinks, comfortable and large bed, and just a great room. I did order room service in the evening, a sandwich and a side salad, and it was fine. Nothing amazing, but when you are hungry at night and looking for something it was good. Then in the evening I got a knock on the door about a turndown service. While I didn't need it, it was nice to see the staff try--and, they gave me a printed card for the next day that told me the weather!
Great hotel that I highly recommend, especially if you are looking to check out Newbury street.More