Spent New Year's weekend in this Hyatt pretender. Read on, agh!
No rooms renovated, ignore the blurb on the web site. Toilet paper
not replenished, ditto kleenex. Tacky dispensers for shower soap,
conditioner and shampoo hanging on tub wall and next to sink. Trying
to find this one is a real pain with the one way streets and lack of sign-
age. I've been coming to Boston for over 30 years!
Restaurant staff very nice despite "Beavis and Butthead" pair abusing
each other and the waiter. Front desk crew like programmed robots.
Bellhop service surly and slow. No doorman and had to walk over
the the Ritz Boston Common two blocks away!to find a cab! On and
on and on! Who's in charge here.
In short, four star rates, no star service. Room made up at 5pm on
"New Year's Day" with a lot of rooms empty. If Paul Revere had
stayed here he'd have left for Lexington and Concord at lot sooner.
Even the elevators have a mind of their own! Don't even ask about
the state of the bathtub! That's enough! Bottom line? Don't even
think about it!
- Official Description (provided by the hotel):
- Discover the city's downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston's most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston's famous shopping destination, Newbury Street, the hotel sits at the edge of the city's excitement. Tour the Freedom Trail, visit the Museum of Fine Arts, or catch a game at historic Fenway Park, all just minutes from Hyatt Regency Boston. Experience Boston's exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our casually chic restaurant, Avenue One. Relax in our heated, indoor saline pool and stay energized in the StayFit Gym. Convenient to the Theater District, the Financial District and attached to Macy's for convenient shopping, our downtown Hyatt hotel is also a 10 to 15 minute walk to the South End, Back Bay, the Charles River Esplandade, and is connected to the "T," Boston's mass transit system. ... more less
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- Also Known As:
- Hyatt Regency Boston Hotel Boston
- Boston Hyatt Regency
- Hyatt Boston