Surprisingly good stay.
Staff all very polite and helpful (a big plus following a bad experience of the staff at Edinburgh Airport Hilton recently.) Everyone from doormen to reception to housekeeping. Even the morning restaurant staff were very pleasant – though a couple of them were hopeless re etiquette. (They reminded me of Manuel in Fawlty Towers!)
Room clean, comfortable, modern and kept well stocked.
Right now, the only downside is the work being done on the parking garage. That meant unanticipated valet parking and the unexpected need to grab everything needed.
The location - just one street to the west of the whole Copley complex of interconnecting malls and plazas - and all the surrounding streets and shops of the Back Bay - is perfect.More