Great service in general. Good pool gym and hot tub. Very helpfully found some milk at 5am for my jetlagged little boy.
A little understaffed at the check-in counter, frequently had to wait to be served: also no-one and no cart available to help us unload the car on arrival. Starbucks in foyer staffed by very helpful and friendly staffer.
- Official Description (provided by the hotel):
- The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more less
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- Also Known As:
- Hilton Boston Back Bay Hotel Boston
- Hilton Hotel Boston
- Boston Hilton