The hotel is decent, in a great location and the staff is helpful. My husband and I stayed for three days prior to a cruise. It is very close to the subway system and Prudential Shopping Center which has lots of restaurants. The room was clean and comfortable, the soap/shampoo products were very nice, and the TV channels were ok. The guy at the front desk gave us a map and directions to the subway and after one little bauble, we had the subway down pat. If you are going to be in the City for a few days, buy a seven day pass for $18, it is the best way to get around to anywhere you want to go. My only glitch with the hotel was we utilized the laundry service since we were going to be away from home for seven more days. Housekeeping lost a pair of my husbands underwear, one sock and gave us a pair of someone else's socks. When we returned the other person's socks and told them of our missing items they offered to give us some unclaimed property they had in back...yuck! We declined and asked them to deduct the missing items from our bill which they did. Other then that we will stay in that hotel again. It's a nice place with decent service.
- Official Description (provided by the hotel):
- The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more less
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- Also Known As:
- Hilton Boston Back Bay Hotel Boston
- Hilton Hotel Boston
- Boston Hilton