Stayed here for a conference but wish I hadn't. The hotel is badly in need of renovation - it has an outdated feel with worn out decor and fittings. Mostly the colours are brown and beige and generally miserable and dull.
The aircon is old too. It makes a huge noise and so woke me up continually through the night whenever it switched on. Ditto the ice-making machines in the corridors - the one near my room made a loud buzzing that I could hear in my room so I had to get another.
The TV had no film channels.
But the worst thing is the room service. I ordered a burger around 10pm and it took till nearly midnight to arrive. that was despite 5 phone calls to ask what had happened.
The Sheraton is just across the way - stay there if you can.
- Official Description (provided by the hotel):
- The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more less
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- Also Known As:
- Hilton Boston Back Bay Hotel Boston
- Hilton Hotel Boston
- Boston Hilton