It started out rocky. Our room wasn't ready so the girl had us wait "10 minutes" over on a bench. She left in that time and 1/2 hr later we went and asked what was going on. We were told our room was ready, she didn't know why we were still waiting . We waited 20 extra minutes for nothing. That should be addressed with your staff so that doesn't happen again. We had asked for 2 double beds when we found out at the hotel you don't have that. We had to take 2 singles or a king. If you don't offer double you should take it off your website. After that issue it went up from there. The room was clean. The staff were friendly. The shuttle around town was a big bonus. It made it a lot easier to tour Boston. Our over all experience was great, minus the first hiccup.
- Official Description (provided by the hotel):
- All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more less
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- Also Known As:
- Doubletree Suites By Hilton - Boston Hotel Boston
- Doubletree Hotel Boston
- Doubletree Boston