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DoubleTree Suites by Hilton Boston-Cambridge
Ranked #51 of 83 Hotels in Boston
Certificate of Excellence
Dennis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Welcoming”
5 of 5 bubbles Reviewed January 30, 2014

Entering the Hotel was a very welcoming experience. The Lobby and inside was open, clean and beautiful. We didn't get there until late at night, so I didn't see the outside as well. The rooms were set up real nice. I like the suite style rooms.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Theresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 3, 2014
Glad to hear that you had a welcoming experience. Our goal is to make our guests feel as if they are at home so we always want to ensure our guests are comfortable and happy! We appreciate your feedback and look forward to the possibility of seeing you again soon!
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1,647 reviews from our community

Traveler rating
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    222
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    60
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
South Burlington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 29, 2014

This hotel was very comfortable for our family. We were in Boston for the hockey game at BU next door. This hotel was convenient and had on site parking. The suite room had a very comfortable bed and enough room for the three of us. It's also very convenient to the Mass Pike. The food was okay and typical prices for places in Boston (ie higher than we would normally pay).

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 3, 2014
It is wonderful to hear that you and your family enjoyed your stay at the DoubleTree Suites by Hilton Boston- Cambridge. We hope to be your hotel of choice should your travels bring you to Boston/Cambridge again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardner, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 28, 2014

the hotel stay was average. I expected a more updated room for a Hilton - wallpaper was peeling/cracked/old and the room flow wasn't all that great either. The bed and bedding was comfy though. The room overall felt dated. Not to mention, there was a scuffle in one of the rooms above us and it was quite noisy. A bunch of teenagers seemed to be having a party. We were concerned they could be danger to us, but nothing seemed to result. We notified the front desk several times.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 10, 2014
We appreciate you taking the time to provide us with your open and honest feedback in regards to your recent stay at The DoubleTree Suites by Hilton Boston- Cambridge. We are so sorry to hear that your stay was less than 100% satisfactory and you experienced some displeasures.
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Cambridge, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed January 25, 2014

A bearded man at the front desk working in the evening was very rude. I asked him if he could send a couple for things to my room and he said he would but was very rude and acted as if he didn't even care. An hour goes by and nothing i asked for gets sent to my room. I have to call and I talk to a female working at the front desk and she was able to get me the supplies i asked for after 10 minutes. Some of the people actually working care about their guest while others just stand there to get paid for doing nothing. Honestly i will probably never go back if workers are going to treat guest rude. Only thing that made up for him was the other two girls working. Including a new girl who recently started and checked me in. She was sweet and very kind. Shes and the other front desk agent are the only reasons why i'm not giving this a poor review. Also the ridiculous price to park overnight that it honestly the dumbest thing thatch at this hotel 35 dollars to park.

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jesal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 10, 2014
We are so disappointed to hear about your unpleasant experience with one of our Guest Services Agents. This is in no way our standard and we will be sure to address this matter with the individual. We are happy to hear that you were able to experience friendly interactions with our other Guest Services Agents, however, as it is top priority to treat all of our guests with respect and make them feel as if they are at home. We hope you would give us another chance to prove our hospitality is top notch at The DoubleTree Suites by Hilton Boston- Cambridge!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

I have been staying here for years and I continue to come back. Nice, clean, and friendly staff. Parking fee is the only down side but seriously no place in boston is easy to park or without fees. The did a great job on their recent rennovation.

Room Tip: Ask for a high floor away from as much street noise as possible.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, January 30, 2014
It is so great to hear that we continue to be your hotel of choice when traveling to the Boston/Cambridge area! We greatly appreciate your feedback and are pleased to hear your comments about our lobby renovations. We look forward to your next stay at The DoubleTree Suites by Hilton Boston- Cambridge!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 22, 2014

We stayed here for New Year's Eve and were very pleased with our suite. We received an upgrade to a corner suite on the 12th floor and had lovely views of the city. The accommodations were spacious and very comfortable. Sculler's Jazz Club is located on the second floor of the hotel and it has wonderful entertainment. The service was excellent and everyone we encountered was helpful and friendly. This hotel is conveniently located on the banks of the Charles River. The self parking fee of $35.00 for overnight was reasonable for the area.

Room Tip: Belonging to Hilton Honors program is a good idea and helped us with our room upgrade. High floor c...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kitty923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 3, 2014
It is great that you were able to take advantage of our New Years Eve/ Scullers Jazz Club accommodations. We are so pleased to hear how much you enjoyed your stay and your experience in Scullers. We appreciate your feedback and tips and will be sure to share your comments with our team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode Island, United States
1 review
5 of 5 bubbles Reviewed January 22, 2014

We were very pleased with our recent stay at the Double Tree. Check In was easy, the rooms were spacious and clean, the concierge service was helpful and Scullers (sp?) was a cozy great location to see Gregory Porter. All around would definitely recommend to others!!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTree B, Manager at DoubleTree Suites by Hilton Boston-Cambridge, responded to this review, February 3, 2014
It is fantastic to hear that you would recommend The DoubleTree Suites by Hilton Boston- Cambridge based on your recent stay! It is a pleasure to hear about your pleasurable experience and we are happy to hear you were able to take advantage of seeing a show at Scullers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Boston-Cambridge

Property: DoubleTree Suites by Hilton Boston-Cambridge
Address: 400 Soldiers Field Rd, Allston, Boston, MA 02134-1893
Phone Number:
Location: United States > Massachusetts > Boston > Allston / Brighton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in Boston
#43 Family Hotel in Boston
#46 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Boston-Cambridge 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
All-suite Boston hotel located on the banks of Charles River just minutes to Harvard University and Harvard Square. Enjoy an array of amenities in our 308 suites with separate living and sleeping areas, full sofa beds, refrigerators, and Flat Screen TVs. Complimentary basic wireless Internet is available throughout the hotel (faster speeds are available for a fee). As the only hotel that offers complimentary shuttle service to both Boston and Cambridge - you will enjoy the best of both worlds when you stay with us. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Boston Hotel Boston
Doubletree Hotel Boston
Doubletree Boston

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