We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location - but TOO noisy”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Copley Square Hotel
Ranked #26 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Rhode Island
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent location - but TOO noisy”
Reviewed May 24, 2009

I'm perplexed as to why this hotel is so highly rated here on Tripadvisor. Given our two night stay, I think it falls short primarily for two reasons, noise level and issues with comfort. It does, however, outshine many other hotels as far as personable employees and making a solid impression in letting the customer know that the staff is more than willing to provide all they can to make ones stay as enjoyable as possible. Because of that, I give the hotel a solid A+ for their focus and dedication in trying to provide their customers with the best possible service and experience. The hotel although very tastefully refurbished, is still an old hotel. We stayed in Room 511, a king suite (and do agree with the previous reviewer's complaint regarding the uncomfortableness of the pillows!!). Suite was well appointed, no doubt about it, and roomy, too. But for us the catch was the noise factor. The street noise is UNBELIEVABLE through out the night into the wee hours of the morning -- from the constant sounds of irrate horns blowing, sirens wailing, the after hours bar crowd laughing and yelling, etc. - it is definitely over the top. Not sure if it was due to old walls, windows or what. We have stayed directly across the street numerous times at the Marriot, and this has never been a problem there. Another pet peeve was the inability to get the room temp to our satisfaction -- the bed is equiped with a sheet and a duvet -- so you find you are either too hot or too cold. I hate sleeping with just a sheet on, but that's what I ended up doing. Given just how pricey the hotel actually is, these two issues were deal breakers for us. On the positive side, the location is really phenomenal. If you are someone who can sleep through just about anything and are not picky about the comfort of the bed and pillows that you sleep on, then I say, have at it.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhodewarriors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,756 reviews from our community

Traveler rating
    936
    590
    160
    45
    25
See reviews for
336
688
147
396
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
charlotte, nc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2009

The Copley Hotel is a wonderful place to stay and could very well have been a SOLID 5 Star stay were it not for the flat broken down pillows that provided no support for you head and neck. My wife and I awoke each morning wishing we would have stopped by one of the many shops and purchased pillows.

The Hotel is clean and comfortable with a Asian flare to it. Our room was a King Suite (511) and despite the pillows provided us the ability to relax after a long day walking the Freedom Trail or shopping one of the thousand nearby shops.

I would recommend this hotel to anyone looking for a comfortable place to stay that is located just three blocks from Newberry Street and all the shopping one could ever want.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boisebrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 12, 2009

My friend and I stayed here for 3 nights in early April and absolutely loved it! The rooms were gorgeous, bed comfortable, nice tv, etc. The staff were very nice and helpful. We had to evacuate one afternoon for some unknown reason and afterwards they went around checking on everyone and offering bottles of water. I would go back here again in a heartbeat!

  • Stayed April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nursemelis374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2009

My wife and I went up to Boston for our anniversary and to visit some friends, a coworker reccommended the hotel. We were both impressed by the freindly service and clean comfortable accomadations

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ffpthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 30, 2009

I was very impressed with this hotel> My son and I were going to see BU and when we checked in and they saw it was the two of us, they upgraded us to two rooms with a connecting bath! It was great for both of us. Nicely appointed and renovated rooms, great beds and linens. The hotel called the day before our arrival to see if there was anything they could do for us - I have never had that, even at Trump! The concierge, Steve< was helpful and got us in Bricco (great Italian) and recommended Stephanies for brunch - super!Wine reception in the evening as great to swap stories and compare restaurants, etc. Hotel is perfect location - took a Duck Tour - definitely worth it. We will be back

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tripalots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, England
Level 5 Contributor
97 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 17, 2009

What a wonderful hotel! Excellent service, good location and pleasant rooms. Probably the best hotel I have ever stayed in for help from all staff.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weeley Heath, Essex, England
Level 6 Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 16, 2009

We had 2 rooms for a 4 night stay in Boston - booked through travelzoo at the rate of $129 each - but we upgraded this to twin bedded rooms at the rate of $159. It is newly refurbished and some of the rooms are quite small and noisy. The twin rooms ending in 21 were preferable to those ending in 14 - the 21's have a lovely view down Huntington Ave, are larger and quieter.
We did not eat in the restaurant - Shaw's supermarket is next door, as is the Prudential Centre - where hot food suitable for children is available at most times.
The staff were all very pleasant and polite.
It is a very convenient place to stay in Boston.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Essexfamilyontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Boston hotels
Back Bay
Lenox Hotel
Lenox Hotel
#6 of 83 in Boston
3,299 reviews
Back Bay
Fairmont Copley Plaza, Boston
Back Bay
Courtyard Boston Copley Square
Show Prices
Show Prices
Show Prices
Back Bay
The Westin Copley Place, Boston
Back Bay
Mandarin Oriental, Boston
Back Bay
Colonnade Hotel
Colonnade Hotel
#18 of 83 in Boston
3,193 reviews
Show Prices
Show Prices
Show Prices

Been to Copley Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copley Square Hotel

Property: Copley Square Hotel
Address: 47 Huntington Avenue, Boston, MA 02116-5728
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#38 Romantic Hotel in Boston
#41 Family Hotel in Boston
#42 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Copley Square Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Welcoming travelers since 1891, Copley Square Hotel is an iconic boutique hotel with a blend of historic charm and contemporary urban luxury. Nestled in Boston's historic Back Bay, our downtown Boston hotel offers an individualized, intuitive experience. Elegantly designed rooms boast the comforts of home with the indulgence of relaxation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotwire, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly, Evoline ltd and HotelsClick so you can book your Copley Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Copley Square
Copley Square Boston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing