The staff was unfriendly, the cleanliness was poor, the rooms are small (when you're paying nearly $ 400 per night) but not uncomfortable. The telephone didn't work, somebody of the staff left a used glass with a fork in it. I complained but nobody cared. The breakfast (not included) is expensive. The worst of all is that they have a nightclub with live music and you can't sleep due to the high volume of music. Again, I complained but nobody care either. I called the police and they told me that they couldn't help me.
- Official Description (provided by the hotel):
- Welcoming travelers since 1891, Copley Square Hotel is an iconic boutique hotel with a blend of historic charm and contemporary urban luxury. Nestled in Boston's historic Back Bay, our downtown Boston hotel offers an individualized, intuitive experience. Elegantly designed rooms boast the comforts of home with the indulgence of relaxation. ... more less
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- Also Known As:
- Hotel Copley Square
- Copley Square Boston