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“Excellent location and service”

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Boston Marriott Long Wharf
Ranked #40 of 85 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 8, 2013

My wife and i stayed here for our 16th anniversary on 1/5 & 1/6.I called ahead on 1/5 to ask that a bottle of champage and choclate covered strawberries be delivered to our room before we arrived as a little surprise for my wife when i called i was greeted by Amy Levine who asked me if there was a special occasion we were celebrating i informed Amy it was our anniversary and then Amy asked me to hold on the phone for a moment after a short wait Amy got back on the phone to tell me we were upgraded from a larger king room to the luxury suite free of charge,when we arrived at check in the woman said Amy would like to meet us and then she came out of the office and gave my wife and I hugs and wished us a Happy Anniversary....i very nice touch from a very kind woman!The hotel is well kept and is in a fantastic location we throughly enjoyed our stay and the way we were treated by not only Amy but the entire staff was excellent and unforgetable!!!

  • Stayed: January 2013, traveled as a couple
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Thank Maintinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 6, 2013

Booked 2 nights at weekend in January as it was the cheapest Marriott in Boston near airport. Cheap being relative $199 per night plus taxes. Arived late, first impressions good, smooth check in, room on exec floor (Gold card upgrade), good sized room. Bathroom is a bit small. However, trying to sleep there was a low hum/drone .... Turned off air on, still there. It seems to come from the building itself. So after a not too good nights sleep, I was not best pleased to be stung more than $25 for (ok it was a comprehensive) buffet as the exec lounge was closed on Sunday. Other Marriots I've stayed in give complementary breakfast on Sunday to cover this.

Summary - good location, but not competitively priced, and please sort out the hum.

Stayed: January 2013, traveled on business
1  Thank ashgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

This hotel is a typical, full-service Marriott in many ways: a great fitness center, comfortable rooms with no surprises, very good concierge lounge, acceptable bar and restaurant, and a Starbucks (that unfortunately gets too busy in the mornings, particularly if there is a conference at the hotel -- expect a very long line). It is located right on the Wharf, as the name suggests. You couldn't ask for a better base for visiting the sites of downtown Boston.

The layout of the hotel is also typical of big city properties: the lobby is not on the ground floor. If you get to the hotel late at night, figuring out where to go for check-in might be a problem. It's not entirely clear upon entering the building at the main doors.

I also found that the breakfast selections at the concierge lounge were not as good as other Marriotts at which I've stayed. I would have liked some form of breakfast meats (bacon, sausage or even cold cuts would have been very welcome). There were the usual scrambled eggs, but they were only luke warm. Ick.

It may be the location on the harbor with it's views and convenience to sites, but I found the price to be a bit high for late November, after Thanksgiving (almost $300/night + tax). A check of the price for an upcoming stay, however, found the AAA rate to be just above $200 per night, plus tax, which is very affordable for a hotel of this quality and location. Your mileage may vary.

  • Stayed: November 2012, traveled on business
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2  Thank MI_TravelFreq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

Awesome hotel with many great places within walking distance! You can see many of the historical buildings downtown or walk along the wharf all the way up to the Boston Tea Party ships. The Aquarium and Legal Seafood is nearby. Starbuck's in the lobby stays pretty busy.

Room Tip: Plan on doing alot of walking on Boston. It is a walking city..... Bring an umbrella.
See more room tips
  • Stayed: October 2012, traveled as a couple
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Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Sure, We expect to be price gouged on New Years Eve, but we expect value. Paid $429 for a 10 x 15 room. Add 24.45 State Tax, 25.74 Local Tax and 11.80 for ccf tax (whatever that is). Add another $46 for parking. Breakfast was $57.11. Plus, tips for the vallet, bell, waiter. That's for two people. All-in-all overpriced.

The good: location is great. Right downtown in the heart of Boston. Close to the aquarium, Quincy Market, Common, etc. Could walk to everything.

Lots of kids.

Noisy. We were right over the hotel enterance.

Staff was very nice. Room was clean. Lots of kids in the pool. Workout room was big, lots of equipment and nobody working out. Breakfast was a buffett; very good.

We go Boston a couple of times a year. This was our first time at this hotel. We probably won't stay here again. There are lots of great hotels in Boston. We chose this to see the Harbor fireworks.

  • Stayed: January 2013, traveled as a couple
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1  Thank Gene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor A, Manager at Boston Marriott Long Wharf, responded to this reviewResponded January 3, 2013

Thank you for taking the time to write and share your comments. Our location certainly is ideal for visitors coming into Boston for all the reasons you mentioned. It was great to see your remarks regarding staff service, room cleanliness and our breakfast buffet, I will be sure to share that with the associates of the hotel. I am sorry that you had a room over the front entrance that may have generated some noise, I would be happy to offer you a larger room that is in a more quiet location for a future stay. Feel free to give me a ring when planning your trip to Boston.

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Reviewed December 31, 2012

The hotel is ideally located across the street from Faneuil Hall, and next to the dock where you can catch harbor tours. There is a subway stop just outside the front door which was very convenient and many things to do within close walking distance such as the still-developing walking path along the water, and Paul Revere's home on the Freedom Trail. Inside, the hotel is very nice, modern and spacious. The rooms are clean and comfortable with excellent service. However, on the weekend we were there (3nights), the hotel was overrun with small children. This could be because it is next to the aquarium or perhaps because the hotel ran a special for families with small children. It did not have any amenities that clearly attracts families with small children, so it is not clear to me why so many were there. Kids were running down the halls, in the elevators by themselves, on the hotel's computers, and there were strollers everywhere. Because my kids are teens, we prefer quieter, less chaotic, accommodations. When making my reservation, I would have liked to be alerted to the fact that there would be more kids there than a Great Wolf Lodge.

  • Stayed: November 2012
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Thank annch740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

We went there at Christmas and the location could not have been better. Right across from Quincy Market that was beautifully decorated and a 5 minute walk from the North End and it's fine restaurants.

  • Stayed: December 2012, traveled as a couple
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1  Thank jfyusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Long Wharf

Address: 296 State Street, Boston, MA 02109
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Boston
#19 Green Hotel in Boston
#24 Business Hotel in Boston
#29 Romantic Hotel in Boston
#30 Luxury Hotel in Boston
Price Range: $203 - $683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Long Wharf 4*
Number of rooms: 412
Official Description (provided by the hotel):
Welcome to Boston Marriott Long Wharf, located on Boston Harbor at the historic Long Wharf in downtown Boston, Massachusetts. Our beautiful Boston hotel features 400 rooms, 11 suites and a concierge lounge with harbor views. ... more   less 
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Also Known As:
Boston Marriott Long Wharf Hotel Boston
Marriott Boston

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