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Boston Marriott Copley Place
Ranked #50 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
los angeles
Level Contributor
214 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“we liked it!”
Reviewed June 24, 2014

We had a good experience during our 2-night stay. It is a huge hotel used by many business people. We stayed on a concierge level, floor 28, and did not experience the slow elevators I read about from other reviewers. Lounge food was good and it was definitely helpful to have bottled water readily available. The hotel is connected to the copley mall; we didn't shop there but it was a convenient path to the Amtrak station for us.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shawnCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Honolulu, HI
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 24, 2014

This hotel gives you quick access to Copley Shopping, Prudential, the Sheraton, and the Westin. It is probably more central to everything than the Westin or the Sheraton.

There is a grocery store right across the street, and there are a lot of eateries especially around Berkelee School of Music right around the corner.

The pool is nicely sized for kids or laps. The gym is nice and well used.

Downsides are slow elevators, small beds, and a $50/day parking charge.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smge1lc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 22, 2014 via mobile

Here for a large conference and what a great experience. From check-in with Claudia to the restaurant, concierge and hotel staff everything was wonderful. Even checkout was a breeze, and once again Claudia surpassed expectations. Even though there was a glitch with our rate (reserved at conference rate but charged more), I have no doubt she will have it corrected because nothing seemed impossible with this team. I will definitely return!

Stayed June 2014, traveled on business
Helpful?
Thank Anne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnwood, Illinois, United States
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 21, 2014

At the Marriott for a conference that filled the hotel, conference rooms and banquet facilities. Even with a huge group, service was good, staff friendly and the staff seemed to be able to handle the crowd in stride. Rooms are clean, airy and corporate, with a consistent Marriott look and feel. Elevators are slow, but signs say they are being upgraded. Centrally located and attached to numerous shopping malls. A good place to stay for a business trip.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 20, 2014

This hotel is in a great location.
There's a super market directly opposite and the shops are a stones throw away.
What I didn't like was the fact that the curtains don't provide compete blackout which is very important for a jet lagged customer.

  • Stayed June 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melinanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 19, 2014

I have stayed at this hotel on numerous occasions for work and pleasure. You just can't beat the location. It is connected to the mall, convention center and is easy access to many restaurants. The rooms are pretty nice too. Higher floors can give you a great view of the Charles River where you can see all the sailboats and crew boats on the weekend. The only issue with the high floor is sometimes you have to wait for an elevator. I have ordered room service, which was pretty good. Another nice thing is that there is a grocery store right across the street. So I went there to have water and snacks in the room, since the hotel gift shop is a rip off. Right up the street is a great, cheap place for breakfast too…Thorton's Restaurant.

Room Tip: High floor will give you a great view of the Charles River.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
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Helpful?
Thank citigirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, TX
Level Contributor
186 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 17, 2014

I have stayed at this hotel many times in the past and have had a nice stay. This stay was good also, with one glaring problem, the elevators are terrible. I am not sure if some elevators are down for maintenance or just broken but have had to wait up to 10 minutes for an elevator to stop at my floor. I was here attending a large conference and many of my colleagues had the same complaint.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulmug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review, June 19, 2014
Dear Paul,

Thank you for your comments. I was pleased to learn that you enjoyed another stay with us.

Regarding the elevators, we are currently engaged in a modernization project and it is possible that, at times, they may be slower than expected. I apologize for the inconvenience this may have caused.

Once again, thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Copley Place

Property: Boston Marriott Copley Place
Address: 110 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Green Hotel in Boston
#38 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Official Description (provided by the hotel):
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston

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