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“Concierge Level” 4 of 5 bubbles
Review of Boston Marriott Copley Place

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Boston Marriott Copley Place
Ranked #52 of 83 Hotels in Boston
GreenLeadersSilver level
philadelphia, pa
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Concierge Level”
4 of 5 bubbles Reviewed May 13, 2014

Having stayed in this hotel previously, I can say that the concierge level really steps up this Marriott's game. The staff here has always been very helpful and my front desk attendant was top notch. But the value of having breakfast available, as well as snacks and water throughout the day, made my stay very comfortable.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank alik7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,010 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (630)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Vancouver, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

We stayed here while participating in the Boston Marathon 2014. The hotel offered a fantastic buffet breakfast (and To Go breakfast bags), Shuttle service to the marathon shuttles, hotel shuttle service. The area was very close to downtown.

Definitely do the Freedom Trail while visiting Boston. You will enjoy many of the historic sites of Boston while walking through many great districts. Cheers is also located very close to the Massachusetts State Hall, one of the first stops on the Freedom Trail so, be sure to pay them a visit as well.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WestCoastGal55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

We used Marriott points for a quick NYC getaway once the weather was finally decent. This hotel was a perfect location for access to everything...we were right next to a T station as well, but coming from NYC, we were fine to walk everywhere...Fenway Park, Newbury Street, the Freedom Trail, etc. The hotel is attached to a nice mall with great stores, and it's apparently popular for conventions so the lobby was busy the entire time, but that didn't bother us. Great sports bar to grab a drink before you head out. Only complaint was the elevators were under renovation so being on the 30th floor meant longer wait times, but I would definitely recommend this Marriott over all!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ashleyshurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

The hotel is well located and you have access to a mall and public transportation.

Room has a very good size and it is very clean.

You must pay 12.95 per day to use the internet. It is my only complaint.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoannaCSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 12, 2014

I stayed at this location Saturday night. Jeremy at the front desk was extremely helpful. He was able to give us a corner room with a great view for my friends birthday celebration. The housekeeping and amenities staff was punctual with requests. I would recommend this convenient location to anyone visiting Boston.

  • Stayed May 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KatieM41889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review, May 16, 2014
Dea Katie,

Thank you for taking the time to share your experiences at the Boston Marriott Copley Place following your stay with us. Thank you also for recognizing Jeremy's efforts.

We appreciate the opportunity to have hosted you, and hope to be able to do so again in the near future.

Thank you for staying with us.

All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 7, 2014

Second time I'm staying there in the past 6 months.

The location is great, the rooms are great and you get to feel special by the staff.

I'm a Marriott Gold Member and I stay a lot at hotels.

I have to say that Dominique, the lovely lady at the front desk made us feel very special and remembered us from our previous stays.

Dominique made sure we have everything we needed during our stay and more.

That's what I call great hospitality !

Would totally recommend to stay at this hotel!
The rooms are great , the location is fantastic and the staff is friendly and kind!

Thank you for a great stay!

Ron Getter

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ron g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnR3924YC, Front Office Manager at Boston Marriott Copley Place, responded to this review, May 16, 2014
Dear Mr. Getter,

We were delighted to learn that you enjoyed your stay with us. Above all, it was a pleasure to learn that Dominique provided you with superior service. This comes as no surprise to us since she is excellent.

Thank you for staying with us, and I hope that we wil have the pleasure of hosting you again soon.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
5 of 5 bubbles Reviewed May 4, 2014

I stayed for 6 days in the Hotel, They were very good either for location or service , especially for the woman in frontdesk called Claudia K. She was very kind and helpful .

Thank you Mrs Claudia K.

Antoine

Room Tip: Take the rooms that are on the corner of the floor. They have a very good view
See more room tips
  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antoine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Copley Place

Property: Boston Marriott Copley Place
Address: 110 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Official Description (provided by the hotel):
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston

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