I agree with most of what's been said here, this is not as nice as many of the big-city Marriotts we've stayed in. Ugly lobby, one lone check-in person moving at a snail's pace (it was 9:30 pm), no one to greet us or help with bags, dirty elevator, scratched front doors, etc., etc. It does not feel like a luxury hotel, by any means. We have also stayed at the Westin at the other end of the Copley Place Mall, and it's much nicer (and usually more expensive). But for the right price, it certainly fits the bill if you're not looking for a particularly special experience.
Pros: extremely convenient location, central to businesses, adjacent to the Copley Place mall, which has the usual assortment of high-end stores. Good grocery store, Shaw's, directly across the street for odds and ends, and a decent wine selection. Our room, 2923 @ $249/night, was on a corner on the concierge floor (free food) and had large panoramic windows with a great city view - we watched a thunderstorm. Large room, plenty of storage. Helpful concierge, car rental right in the lobby. I also appreciated a 3 pm checkout, and the hotel was completely full; prompt bell service, brought fridge to room quickly for no charge. Mostly responsive staff.
Cons: basic motel-like bathroom, shower/tub combo not very elegant, tired decor, extra charge for internet. My biggest complaint is the deferred maintenance and outdated look of the place.
- Official Description (provided by the hotel):
- A standout among other hotels in Copley Square, award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel to Massachusetts. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more less
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- Also Known As:
- Boston Marriott Copley Place Hotel Boston
- Marriott Boston