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“Good place. Would stay here again.”

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Boston Marriott Copley Place
Ranked #50 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good place. Would stay here again.”
Reviewed March 16, 2013

My first concern with any hotel I stay at is cleanliness. This place was very clean. Nothing sketchy or stinky on the carpets or on the sheets. Towels were not old looking. The housekeeping staff was friendly and efficient. Beds were soft.

I didn't get to deal with the individuals in the reception area, but according to others in my party, they were not friendly.

The location is not bad at all. It is close to shopping and downtown. I definitely recommend it and would stay here again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vamos2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,114 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Ely, United Kingdom
Level Contributor
79 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 15, 2013 via mobile

I'm still giving the hotel four stars due to location, facilities, helpful staff during a difficult time and a reasonable room rate for an upscale part of the city. However, the arrival of hundreds of teenagers during the first day of my stay severely disrupted my ability to work on a business trip - not good. Elevators rapidly became overloaded, to the point of 20-30 minute waits. Corridors were noisy all afternoon and into the evening, although by midnight things did quieten down to the point of normality for a busy hotel. Staff tried their best, taking us up in a service elevator on one occasion when they sensed our increasing frustration at being stranded in the lobby. I took the stairs thereafter, 14 floors not really being that much fun on the way up or on the way down with a heavy bag when I checked out two days early. I have no issues with the kids, they were clearly an educational trip, were polite when I spoke to them and I'm sure it was an improving visit for them all. It was just very disappointing that Marriott could not have blocked them out on floors and not disrupted guests with work to do and reserved at least two elevators for regular business guests. A disappointing stay, but would consider staying again - after checking for group bookings on my stay dates... Beware March 2014, the teens are an annual event.

Stayed March 2013, traveled on business
Helpful?
Thank Ely19999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed March 14, 2013 via mobile

Great service,amazing hotel ,very clean ,very beautiful . I recommend this hotel to anyone who wants an amazing experience. Great for business trips as well . They have an amazing lounge also. .......................................

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2013

Convenient to many attractions and shopping. Great for walking to many area colleges, tourist attractions, museum and restaurant. Nice that mall entrance is accessible from hotel lobby...
Prices are probably in line for large cities but check out the bed & breakfast inns that are nearby. Rooms average, good beds! Typical hotel for conventions and large groups. No free internet service....slow elevators..

Room Tip: upper floor with view of river...
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego,California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2013

We went to Boston to drop off our two daughters at college. We wanted to stay some place close to the schools and the Copley Place Marriott was great. To catch The T isn't far so we were able to utilize it. The area is perfect for walking if you feel like being a tourist and the duck tours and bus tours arrive promptly in front of the hotel if you are wanting to sight see. The rooms are nice and clean, the staff was very helpful. I do recommend this establishment when going to Boston!

  • Stayed September 2012, traveled with family
    • Value
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    • Rooms
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    • Service
Helpful?
Thank griswalds5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brossard, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2013

We stayed during the big NorÈaster storm in February that hit the coast. When we arrived (before the storm) the parking was full, but due to my wife`s knee problem, the supevisor
made a place for us. That was much appreciated. When the storm hit we had cookies and water in our room in abundance and any inquiries re:road conditions to drive home, where to eat since the whole city was shutdown etc. was met not only with professional service which one would expect at a Marriott, but with a kindness and helpfulness that was beyond the call of duty. Maybe the storm drew everyone together, but it was truly a memorable experience.
We also had a huge corner room with a sweeping view with which to watch the storm.

Room Tip: The corner rooms have great views and seem larger.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
73 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 14, 2013

Stayed here years ago and was not thrilled. Due to last minute booking gave it another try. It seems to have been updated and I was much happier. Though a bit pricey I do recommend this property. It's a large hotel in a terrific location. It has a number of restaurants and a decent sports bar. We had bad wetaher so the fact it was connected to a mall and restaurants was nice. The rooms are very up-to-date and the gym is terrific.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goose54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Copley Place

Property: Boston Marriott Copley Place
Address: 110 Huntington Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Green Hotel in Boston
#38 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Official Description (provided by the hotel):
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston

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