Usually when visiting museums it's an enjoyable experience - not here unfortunately. I had entered the museum with a very small back pack (virtually flat on my back) but when trying to enter the first exhibition in the new wing was told I had to leave my bag in the cloakroom. Was really not impressed by this when I saw other ladies with larger handbags over their shoulders who were let in! The guards in each room made you feel really uncomfortable. I leant in to see a painting (the room was very dark) and was reprimanded by him.
We joined an tour giving us insight into the architecture of the new building and a brief talk in the courtyard, which was ok, but the lady doing did not seem that sure about what she should be saying at times.
The courtyard is undoubtedly the star feature of the museum, but cannot quite understand why you cannot take photos here - the trailing nasturtiums were truly spectacular and I would love to have taken a photo, but they will have to remain in my memory.
Refreshments only available in a reservation only cafe, which is not very customer friendly if you just want a drink.
A real mishmash of artefacts on show, but something is missing, we just didn't feel the love in this place I'm afraid to say.The whole place had a rather pompous atmosphere, and I really wouldn't recommend it, especially if you have only a limited time in Boston.
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