My friends and I enjoyed our tour with guide Tom Collins! He was entertaining and helpful. The ease of CityView and its stops allowed us to get off and on easily to see the sites that were most important to us. The staff was very helpful, and even when some trolley's seemed to be getting full, they immediately added another trolley to the route. Our wait time was never more than 10 minutes at a stop. I would definitely do a CityView Trolley Tour again.