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“WAYY OVERPRICED”

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The Omni Grove Park Inn
Ranked #11 of 66 Hotels in Asheville
Certificate of Excellence
Knoxville, Tennessee
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“WAYY OVERPRICED”
Reviewed January 25, 2014

Pd $679 for jazz weekend, in l qun rm, 2 amateur concerts (v. Good!,) Professional jazz artis, brkfst for 2 mornings.
They charged us $24/glass Meomi merlot (you can get a btl for less)
Wine glasses we got for our room were spotty, husband asked concerierge for a brunch menu for future, he said they didnt have any, thought they "threw them out"
Seems once Omni bought this place, quality went down and prices went up
Martini In lobby fwas $27, ridiculuous. Servie is not that good, we are not the rich and famous. We do enjoy greatfood, drink and ambience, but the "new "Grove Park does not provide this. We will NOT return, breaks our hearts, alway took friends, and family here, brunch used to be great, but I willnot be returning.

Room Tip: Go to another establishment,
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  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank hollandgat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, January 29, 2014
Thank you for staying with during our All That Jazz Weekend and letting us know where you felt we fell short. We are sorry you felt our drinks were overpriced and did not receive the warm and hospitable service we work hard to provide to every guest. We hope you will reconsider returning next time you are in our area and give us the opportunity to provide you the amazing experience we are known for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Navarre
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 25, 2014

Be ready to pay some extra fees,theres lots of them!$25 surcharge per room,$15 to park the car yourself,$7 bottle of water,$5 cups of coffee,pipes rattling all night.never staying there again priceless !! Not trying to knock this historical hotel it is really beautiful and the spa is to die for !! but the prices are rediculouse.Im sure there are people that don't think a thing about it, but I don't like to be nickel and dimed to death!!

Stayed January 2014, traveled with family
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank mossycove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, January 29, 2014
Thank you for your feedback. We are sorry you felt you did not receive the value you expected and encountered some mechanical issues during your stay. We appreciate your comments on our history, location and spa and hope you will consider coming back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boone, NC, United States
1 review
Reviewed January 25, 2014

Wonderful hotel. Even for local and near=by residents, it is a great escape place. NC is proud to claim a hotel/resort of the caliber of Grove Park Inn, Just sitting in the Great Hall Lobby bar is an exceptional place and we are fortunate to have such a hotel in our area.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Maxine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Springs, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2014

Awesome experience. Spa is world class. Hotel staff are exceptional. Only disappointment was the quality of the food in the Vue 1913 restaurant. Not the top notch dinning experience we expected at a resort of this caliber.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level 4 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 24, 2014

We've never stayed at the Grove Park Inn but we've gone and enjoyed the Gingerbread House contest multiple times over the years. This usually starts before Thanksgiving and this year it was still around at New Years when we stopped in. Some of the entries had shown some wear by the time we saw them. (Gravity had pullled down a couple of roofs and little fingers had certainly touched more than a few...) Still, we enjoyed the art.
You can't go to this hotel without sitting on the porch and looking out over the city. it's just fantastic. I'd also recommend going down to the waterfall by the spa and wondering the caves just to the left of the spa entrance.
There's lots to see here and I'm sure that the hotel is very proud of their rooms...but I can't comment on that.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank Media_Monkey_Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornelius, United States
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2014

Made a reservation for two nights, but when arrived was told they didn't have a room I could stay in for both nights. Had to check out of the first room in the morning and at 5 pm that night still wasn't able to get in the second room.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
7 Thank Frances F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, January 29, 2014
We were very disappointed to learn of the issue you experienced with your reservation. We have addressed this with our management and are discussing ways we can prevent this unique experience from reoccurring. We hope you will decide to visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 23, 2014

My husband and I enjoyed a lovely weekend at the Grove Park Inn last weekend. Pluses: food, ambience, fitness center, scenery, staff friendliness (esp. in Edison and Blue Ridge). Minuses: cost, cost, and cost!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank ptmom23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Omni Grove Park Inn

Property: The Omni Grove Park Inn
Address: 290 Macon Avenue, Asheville, NC 28804-3711
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Asheville
#4 Spa Hotel in Asheville
#6 Business Hotel in Asheville
#8 Family Hotel in Asheville
#8 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Omni Grove Park Inn 4*
Number of rooms: 513
Official Description (provided by the hotel):
The Omni Grove Park Inn, located in Asheville, N.C., Is one of the country's most celebrated resorts. Noted for its understated elegance and southern charm, ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this one-of-a-kind hotel. Offering sweeping views of the Blue Ridge Mountains, innovative and locally sourced restaurants, a Donald Ross designed golf course, an expansive tennis and fitness center, an award winning spa and spacious convention facilities. This AAA Four Diamond Property is listed on Fodor's "Top 10 Luxury Spa Resorts" and Travel + Leisure's rankings of "Top Spa Resorts" in the world. ... more   less 
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Also Known As:
Park Grove Inn Asheville Nc
Park Inn Grove
Grove Park Hotel
Grove Park Spa
Grove Park Inn Resort Spa
Grove Asheville North Carolina
Grovepark Inn

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