We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Omni Grove Park Inn
Ranked #13 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed August 19, 2013

We had a great experience. Were there a week. Old-school charm. Awesome views. Great food. Spa is another level. Golf course fun and challenging. Great staff. Parking somewhat of an issue, but not a major one. Would definitely return again.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Patrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (6,507)
Traveler rating
Traveler type
Time of year
Language
  • More languages

6,372 - 6,378 of 6,507 reviews

Reviewed August 19, 2013

Beautiful setting with many amenities and many interesting activities in Asheville and surrounding area. Hotel is historic but with all the modern services and needs for meetings, sports, spas and R & R. Service by staff is outstanding.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank George E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Having stayed at the Grove Park Inn before it was taken over by Omni, I was disappointed in many aspects of our recent stay. Foremost, the "resort fee" and parking fee on top of a not inexpensive room charge felt insulting. I'd be happier with an all inclusive charge up front.

Other complaints:
Long, slow check-in line.
There was no room number on our room.
It took about an hour for our bags to arrive at our room after we checked in.
Our room keys worked only intermittently throughout our stay, despite our requesting new keys.
The ice machine on our floor didn't work after the first day of our stay. Attempts to find another ice machine were thwarted by several floors being under construction, with the full array of power tools (nail guns, compressors, power saws, etc.)
The flower bed outside our window was full of weeds.
Noise from renovations taking place on other floors.
When we requested privacy one morning, the tag left on our door said we'd missed having our room cleaned for the day. Unless we called to reschedule, the service would be omitted until the next day.
The spa was fully committed for massages, so we were unable to enjoy this service.

Any one of these complaints alone might have been a minor annoyance, but taken together, and for the price paid and the considerable expectations of this grand old hotel, we found ourselves disappointed with our stay.

The plusses: gorgeous view of the mountains, nice bed, attractive furnishings.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank LucilleTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this reviewResponded August 28, 2013

We are very sorry for not meeting your expectations during your recent stay with us but really appreciate you providing feedback so that we can continue to improve. Your comments have been noted and we are taking measures to insure these issues are not repeated in the future. Please consider staying with us again next time you are in our area and give us the chance to really WOW you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Our family (two 30-something adults and a toddler) stayed for 2 nights. Gorgeous facilities, outstanding service staff, delicious dining (seafood buffet and Terrace). Limits: extremely poor quality bed linens (scratchy sheets, lumpy pillows), noisey hallways and elevators that could be heard inside our room, lack of premium TV channels

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Jalan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this reviewResponded August 28, 2013

Thank you for staying with us and providing feedback. We are glad you enjoyed our setting, food and staff but apologize for falling short of your expectations in some other areas. We hope you will return next time you are in Asheville and see the improvments we have and will continue to make.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed August 19, 2013

The hotel was lovely. Everything was maintained perfectly. The most impressive aspect of the GPI was the staff. They were so pleasant and friendly. They didn't seem rushed or unhappy. They weren't cheesy or insincere. It was lovely to experience.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

I attended a conference at Omni Grove Park. Staff we friendly and helpful. I had quick check-in and check-out. Food in the restaurants at the hotel were delicious. Attention was paid to my every need. Spa was wonderful!

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Overall we enjoyed our stay. The spa was outstanding and we would recommend it to anyone. The privacy of the Club Floor, parking garage and personal concierge was very enjoyable as well as the breakfast, horderves (hors d'oeuvres) and cocktail hour. The food at the Sunset Terrace was mediocre for the price and the portions could have been larger. The shower in our bathroom was very enjoyable except for the fact that it leaked all over the floor leaving a lake behind and most likely a roof leak for the floor below us.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Chris Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Asheville hotels
3.7 mi away
Grand Bohemian Hotel Asheville, Autograph Collection
3.3 mi away
The Residences at Biltmore
The Residences at Biltmore
#25 of 66 in Asheville
1,228 reviews
4.8 mi away
The Inn on Biltmore Estate
Show Prices
Show Prices
Show Prices
1.9 mi away
Hotel Indigo Asheville Downtown
1.8 mi away
The Windsor Boutique Hotel
The Windsor Boutique Hotel
#1 of 66 in Asheville
284 reviews
9.5 mi away
Hilton Asheville Biltmore Park
Show Prices
Show Prices
Show Prices

Been to The Omni Grove Park Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Omni Grove Park Inn

Address: 290 Macon Ave, Asheville, NC 28804-3711
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Asheville
#6 Business Hotel in Asheville
#6 Spa Hotel in Asheville
#8 Family Hotel in Asheville
#8 Romantic Hotel in Asheville
Price Range: $222 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Omni Grove Park Inn 4*
Number of rooms: 513
Official Description (provided by the hotel):
The Omni Grove Park Inn, located in Asheville, N.C., Is one of the country's most celebrated resorts. Noted for its understated elegance and southern charm, ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this one-of-a-kind hotel. Offering sweeping views of the Blue Ridge Mountains, innovative and locally sourced restaurants, a Donald Ross designed golf course, an expansive tennis and fitness center, an award winning spa and spacious convention facilities. This AAA Four Diamond Property is listed on Fodor's "Top 10 Luxury Spa Resorts" and Travel + Leisure's rankings of "Top Spa Resorts" in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TravelUp, Hotels.com, Booking.com, Expedia, Omni Hotels & Resorts, Travelocity, HotelsforEveryone, Orbitz, Cancelon, Hotwire, getaroom.com, Evoline ltd, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your The Omni Grove Park Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Grove Inn Asheville Nc
Park Inn Grove
Grove Park Hotel
Grove Park Spa
Grove Park Inn Resort Spa
Grove Asheville North Carolina
Grovepark Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing