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“Liked It :)”

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Holiday Inn-Asheville Biltmore West
Ranked #32 of 66 Hotels in Asheville
NC
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Liked It :)”
Reviewed January 12, 2012

Pleasantly surprised! Large Lobby filled with seating, round the clock coffee bar, plenty of TV's, a Christmas tree, an indoor pool, big see-through fireplace,along with a restaurant and bar. Our room was similar to any other Holiday Inn. It was clean, the bedding was nice, mattresses were firm with soft pillow tops.

The pool was was not the YMCA pool, but we had a lot of fun. There was a nice built in hot tub. Surprisingly the restaurant food was good quality. Ate both dinner and breakfast there with absolutely no complaints concerning price for the quality or quantity.

The check in staff was nice, gave us water and trail mix. Stayed mid December and prices were high, but nothing like the Double Tree or others of similar standing. Going back this weekend and the price ($65 plus tax) is about half that of my previous stay, so it's a steal!!

Gets A Thumbs Up from me :)

Room Tip: Make sure you do not get a room that overlooks the indoor pool. The echo from the pool noise would b...
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  • Stayed December 2011, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank apirateslife4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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484 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Clearwater, Florida
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 10, 2012

We spent three nights here during the recent Christmas holidays. The hotel lobby is great. There's also a really nice pool in that lobby and we liked the fact that we couldn't smell any chlorine at all. Our room was nice, clean and mostly quiet (except for some noisy neighbors one evening that we could hear through the connecting door). Staff were friendly and very responsive to our concerns. Definitely a hotel we would stay at again and recommend.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Monica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 2, 2012

This hotel charges top dollar for a worn, unclean room. The check in experience was great but that is where it ended. We paid 179 dollars plus tax,expecting a super nice room. The first thing we noticed was our non-smoking room reeked of smoke and other odors. A handprint was on the mirror, some unknown substance trailed down the wall, I killed a silverfish bug in the bathroom, the sheet came off as it was not very secure and found several hair on the mattress cover, the lamp shade looked like it had been in a war, the TV was made in the 1980's and had a very poor screen quality. I had nightmares of catching bed bugs all night! I cannot recommend this hotel-in serious need of remodel and deep cleaning.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jataylorrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 10, 2011

Could not get wireless internet. Old rooms and a TV that's an antique. Nice service in the lounge. Low price and that's what you get.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HotelsPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, nc
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 3, 2011

This Holiday in was very pleasant. Friendly staff, quiet room, good coffee, great bar and dining areas. Best of all is the the pool and lounge areas. Staff did not mind 24 family members taking over this area for a few nights to visit with family.

Rooms- average but comfortable. Need a little sprucing up from general wear and tear. Several places on walls that were well scarred and did not look very clean.

Overall, would most likely stay there again.

Room Tip: Avoid rooms by elevator.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank gabitron1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltona, Florida, United States
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed November 27, 2011

We are very active during vacations and don't spend much time at the hotel itself. The hotel was clean and the staff was friendly. To surprise me, my husband even went downstairs to the dining facility and asked if he could get the brownie desert in a to go box and brought it back up to our room. The hotel is within easy driving distance of all the attractions, but the location itself isn't as beautiful as I had expected (major roads and shopping, not a quaint hiking environment that I had imagined). As mentioned before, we mainly use hotels to have a place to sleep and I would stay there again.

Room Tip: Get a room as far away from lobby/atrium as possible. The lobby was very noisy at any point of the d...
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  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
1 Thank HurdleQueen03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2011

Very clean, lovely staff and great location. Totaly worth the price! My friend and I went for a girls getaway. Breakfast was good, with excellent service. I highly recomend Biltmore West! Regarding mountian views, they are there, but you have to look beyond some hotels and resturants. I wish I would have taken pictures, but we took so many of the mountians and fall colors It never occoured to me to take any of the Holiday Inn.

Room Tip: There are a few rooms that have a view of the lobby and pool, I'm glad we did not have one. I t...
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  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn-Asheville Biltmore West

Property: Holiday Inn-Asheville Biltmore West
Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Official Description (provided by the hotel):
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn

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