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“nice hotel...no breakfast”

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Holiday Inn-Asheville Biltmore West
Ranked #34 of 63 Hotels in Asheville
Certificate of Excellence
Greensboro, North Carolina
Level Contributor
129 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“nice hotel...no breakfast”
Reviewed August 15, 2011

My husband and I stayed here on a recent trip to Asheville and enjoyed it very much. My only gripe is that they didn't offer a free breakfast. I just take for granted that in this day and age a breakfast is a given...especially disappointing to here upon check in when we just had stayed at the Country Inn & Suites on Tunnel Rd (they had a FANTASTIC breakfast).
However the rooms are comfortable and clean. You are given a mini fridge which comes in handy for drinks or leftovers.
All in all this was a nice place to stay and the staff is courteous and knowledable.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
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    175
    92
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    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 10, 2011

Booked through priceline so got stuck in a smoking room. It stunk so bad and it was pretty shabby too. The manager refused to change our room and stated it would take 6 hours to fumagate the room. I and this room smelled like a Texas roadhouse (or another type of house I won't mention). A little febreze would have been nice!! However my girl's liked the pool. The lobby was nice. The food at the restaurant was basically like Denny's, but kid's eat free with a adult, and service was outstanding. It was not that far from the biltmore. However next time I'm gonna stay at the inn, smelling like an ashtray is not very pleasant.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alanden1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Florida
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 30, 2011

We just returned from a 7 night stay at this Holiday Inn. We have nothing but great things to say about this property. Very well maintained and clean. The beds and pillows were my favorite part. I slept better than ever. All the staff were very professional and courteous. Awesome price for the location. It is located within easy access to all main highways in the Asheville area. The downtown area was a 10 minute drive away. Located next to eateries (Shoney's, McDonalds, etc) Nearby to gas stations. Also, the eatery inside the hotel is very reasonably priced and the food was very good. I would definitely return and would recommend this hotel to friends and family.

Room Tip: Try to choose a room away from the pool. There is less noise.
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank karenmsu97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2011

Have stayed here 2 times while visting Asheville the past few years & will be back!Usually stay 1- 2 nights for visting the Biltmore House or going to a concert downtown. This is a nice Holiday Inn that has good rates. A 10 -15 min or so drive or cab ride to downtown but much better rates then most hotels downtown. They have renovated this hotel in the past year or so & it is nice. They have a great hot tub and indoor/outdoor pool areas. The $8 breakfast is very good. The rooms were nice it isn't too far drive from the sights to see in Asheville and surrounding areas. The front desk & cleaning staff are all very nice. Good value for the price.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, GA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2011

Stayed two nights. Great hot tub and pool area. Enjoyed the breakfast. Rooms were nice, even had room service one night which was very good. Thought the price should have been a bit lower due to not being right downtown. Staff was very good to give us directions to downtown and the Biltmore.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sewingwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsey, New Jersey
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 8, 2011

This hotel has a very unique looking interior. When you walk in, you enter a huge lobby with very tall ceilings. At once, you can see the registration desk, the restaurant/bar and the pool. It is a very open atmosphere and it makes it feel like a luxury hotel. The rooms are very comfortable. While this hotel is not in downtown Asheville, it is only several minutes away from downtown and other Asheville attractions.

  • Stayed November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MsEBandMrVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 2, 2011

Our stay in the smoking King suite with jacuzzi tub was very enjoyable. Clean room, parking was adequate. Location isn't too far drive from the sights to see in Asheville and surrounding areas. Good value for the price. Cool pool -- there's an indoor/outdoor pool and a whirlpool, too!

Holiday Inn has not yet disappointed me -- I'd definitely stay there again!

  • Stayed August 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ms-gnomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn-Asheville Biltmore West

Property: Holiday Inn-Asheville Biltmore West
Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Official Description (provided by the hotel):
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn

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