We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Doubletree, Asheville, NC”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Doubletree Hotel Biltmore / Asheville
Ranked #10 of 65 Hotels in Asheville
Certificate of Excellence
Charleston,SC, United States
1 review
“Doubletree, Asheville, NC”
Reviewed December 13, 2013

We went to Asheville, NC to celebrate our 20th anniversary. We were greeted by a very nice young lady named Bar at the front desk. After telling her that it was our anniversary, she updated us to a suite. The quality of the hotel and the service were excellent. We have already recommended this hotel to our friends

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Howard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,333 reviews from our community

Traveler rating
    833
    350
    105
    34
    11
See reviews for
391
456
40
265
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Lexington, Kentucky
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 11, 2013

After staying in doubletree in few other locations this stay was not as expected.
First of all reservation was made through their reservation department ( not through a third party) for a queen premium room.
Upon check in the front desk mentioned that it was a "premium " room in the "new" wing, but not exactly. The room was in the old building .
Elevators were not clean, shower had mold in it and bathroom sink was leaking too (which I found out at the last moment when my personal belongings were damaged with water ).
There was supposed to be a refrigerator and it wasn't there when we checked it but it was provided when front desk was informed.
I am not very satisfied with the quality of the premium rooms , may be they are better on the other side of the hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 9, 2013

Wasn't thrilled with stay - not a terrible place but expected more. Room was ok - clean but was expecting more. Very dark. Front desk staff weren't very friendly. Breakfast food was good, just didn't like that it was in a conference room where they served it. Seemed dirty

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank janetp856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review, December 12, 2013
Dear janetp856,

We appreciate your feedback. We are glad that our general manager was able to reach out to you directly to resolve the issue you brought forth. We would love to have another opportunity to host you again and do appreciate your business.

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
DoubleTree by Hilton Asheville-Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrenton, United States
1 review
Reviewed December 7, 2013

This is a quality hotel that pays attention to detail with a very competent staff. The management was fantastic and most helpful. The hotel's location was very near the Biltmore that one must see when in Asheville. It was also a great location for day trips to Hot Springs, Cherokee, and Chimney Rock.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, United States
1 review
Reviewed December 7, 2013

Would definitely recommend this hotel. Great proximity to downtown, Biltmore Estate, local attractions. Staff extremely friendly and helpful. Rooms were very clean and updated. We would definitely use this hotel whenever we visited Asheville, NC.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, SC, United States
1 review
Reviewed December 6, 2013

Comfortable room, clean bathroom, accomdating staff, and a great location for visiting the Biltmore estate. After travelling 300 miles to get to Ashville it was wonderful to be greeted in a warm professional manner by the staff.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JEFFREY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 4, 2013

My daughter and I....and our dog....had the most wonderful stay at this hotel over Thanksgiving. To our surprise this jewel of a hotel was just minutes away for our get-away to Asheville to visit Biltmore. Upon arrival it was snowing and we were greeted by the nicest staff who were happy and knew what customer service is all about. Upon checking us in they gave us some warm baked cookies which was a really nice added touch. They immediately sent up a dog package for our pet which was a soft doggie bed, a mat and a bowl with a doggie cookie --- this was really a nice touch. Our room was very nice with excellent furnishings, excellent water pressure in the shower and the sleeping beds were outstanding - they had top notch bedding and pillows. Also there was no traces that anyone had ever smoked in this room -- unlike many hotels that say the room is non-smoking and you get to the room and find it is smoke covered up with fragrance room spray. An added bonus, there was a T.G.I. Fridays attached to the hotel that was really convenient and we ate dinner there the first night. The food here was really a real step up from any other TGI Fridays that I have been to. There was also a Market Place snack area in the lobby with snacks, drinks, coffee, cider and water. Free Wi-Fi is included in all the sleeping rooms. The Lobby had computers for visitors as well. This is an absolutely superb hotel and we will definitely be coming back for a visit there in the future. Location to Biltmore, downtown Asheville arts, cultural, etc. very close by. Such a convenient gem of a hotel.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Asheville hotels
0.7 mi away
The Residences at Biltmore
The Residences at Biltmore
#23 of 65 in Asheville
1,168 reviews
5.1 mi away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
2.1 mi away
The Inn on Biltmore Estate
Show Prices
Show Prices
Show Prices
0.3 mi away
Grand Bohemian Hotel Asheville, Autograph Collection
5.5 mi away
Hilton Asheville Biltmore Park
0.1 mi away
Baymont Inn & Suites Asheville/biltmore
Show Prices
Show Prices
Show Prices

Been to Doubletree Hotel Biltmore / Asheville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Biltmore / Asheville

Property: Doubletree Hotel Biltmore / Asheville
Address: 115 Hendersonville Road, Asheville, NC 28803-2868
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Asheville
#3 Spa Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Biltmore / Asheville 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, Hotel.de, getaroom.com and HotelQuickly so you can book your Doubletree Hotel Biltmore / Asheville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing