When you walk in to a hotel and the first thing you experience is the guests in front you having their perfectly good coupon turned down because "they just aren't accepting those today", you get a bad feeling. That feeling was confirmed when I turned back the sheets and found my first bed bug. I was horrified. I called the front desk and the woman was not only rude but unapologetic. Half an hour later a man in his pajamas showed up and was also rude and apologetic... and apparently baffled by the prospect of putting clean sheets on a bed. He took his time messing around with the sheets but after 10 minutes passed and not even the fitted sheet was on the bed, I told him I would put them on and that he could leave. I really still cannot believe how badly this staff performed.
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- Also Known As:
- Quality Inn & Suites Biltmore East Hotel Asheville
- Quality Inn And Suites Biltmore East
- Quality Inn Biltmore East
- Quality Inn Asheville
- Asheville Quality Inn