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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
Ranked #6 of 61 Hotels in Asheville
Certificate of Excellence
GreenLeadersBronze level
Pass Christian, Mississippi
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice stay”
4 of 5 stars Reviewed July 29, 2014

No complaints at all. Kids enjoyed the pool and breakfast, beds were comfortable, and it was convenient to restaurants and Interstate. Hotel was booked full, so others had the same good idea! We stayed two nights and were glad we chose this location.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank KellyH025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 31, 2014
Hello and many thanks!

It is always such a pleasure to read a review that states "no complaints!". I am happy we met and exceeded your expectations with our convenience and comfort. I hope you will continue to choose Country Inns and Suites whenever you travel! Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,093 reviews from our community

Traveler rating
    624
    346
    83
    26
    14
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 27, 2014

This was a convenient location to Biltmore (3mi) and to downtown. It was clean and quiet with comfortable beds. great indoor pool and hot tub. We had a king studio that was quite spacious. My only concern was that guests smoked right at the front entrance so we had to enter thru the smoke.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MarylandSharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 31, 2014
Hello and thank you for the feedback !

We do appreciate you taking time to give us your thoughts about your recent stay with us here at Country Inn and Suites Downtown Asheville. I am so pleased you enjoyed the convenient, quiet and clean aspects of our property. I am also pleased you found the room to be spacious and the pool enjoyable. I am sorry that you had to walk thru a cloud of smoke to access the lobby. North Carolina law specifies smokers must be 10-15 feet from the building. I am not sure we can go much further with prohibiting that activity. We will try to continue to encourage folks to use our smokers patio on the side of the building.

Thanks again, and please return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

You could easily drive past this hotel and that would be a mistake. Situated well back from Tunnel Road (so there is zero traffic noise) the property offers extremely comfortable suites, great facilities, friendly staff and is well situated close to the downtown area by a short drive. It's the ideal place to base yourself for all the surrounding Asheville and mountain attractions.

I came for one night and stayed for four. I think that says it all.

Room Tip: As far as I can tell there are no bad rooms.
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank NeilHume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 27, 2014
Hello valued guest!

Thanks for your wonderful review of our hotel. Thank you for pointing out how quiet our location is .We are so glad you enjoyed your stay with us.Please stay in Country Inns wherever your travels take you!
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Charlotte, NC
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 26, 2014

If you're looking for a great hotel, very clean, quiet, and comfortable, and do not want to get ripped off by the "better location" hotels in town, then this is the place to stay.
Very reasonable price, 5-10 min ride to town ($8 cab ride), and nice staff.
Just doesn't make sense to us to pay an add'l $400 for 2 nights in similar hotel right in downtown Asheville.

Room Tip: higher room away from elevator
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TWCCharlotte_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 27, 2014
Hello and many thanks!

We appreciate your nice comments about our property. We are so glad you found out that you can get a clean,quiet comfy room, covenient to everything for a great price! Please stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 21, 2014

My husband and I ended up staying at the Country Inn and Suites in Asheville on Tunnel Road through Priceline. While it's not in the middle of downtown, it is very convenient to everything that downtown Asheville has to offer. The true surprise was how nice the hotel was. It was very clean, the rooms were spacious and the staff was friendly and helpful. I had to do a few business meetings before I left and used the convenient "community room" with free wireless access. The free breakfast was delicious with healthy options such as oatmeal and fruit.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank eysavage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 24, 2014
Hello valued guest!

We appreciate your kind words about our property and staff! I am so glad we met your needs and exceeded your expectations! We do hope you will stay with Country Inns wherever your travels take you! Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
169 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed for two nights at this hotel. It was a five minute drive to downtown Asheville, which was a great place to stroll. We had a suite with a king bed in one room, which also had a TV, dresser and two nightstands. The decor was unremarkable. The bed was comfortable. The room was on the first floor and eye level with the parking lot, but still pretty quiet. The living room had a foldout couch and TV too. I debated between an excellent and a very good because both rooms were a bit small, and since the living room had no windows it was a bit dark, but there was plenty of space for the two of us, breakfast was included, it was clean and reasonably priced, and in a very convenient location. The pool and hot tub area was also a plus, and the staff was very helpful. We enjoyed our stay.

Room Tip: Pick a room above the first floor.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jillles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 21, 2014
Hello valued guest!

We appreciate your feedback of our property. We are so glad you found the room comfortable, clean and quiet. I am pleased that you enjoyed the complimentary full breakfast and that our staff served you well. We are only 3 minutes from downtown, so indeed it is a convenient spot! Please stay with us again when you return to beautiful Asheville, NC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

My wife and I sayed there the weekend of the July 4th.It was a great trip.the room was clean.Bed comfortable.Got first floor as requested. Parking at hotel was good.A1/2 miles walk to Mall.The staff was super..They were having 4th celebration downtown but ELISIA(front desk) told us the crowd would be bad so she went out of her way to arrange transportation to and back from town..Enjjoyed the stay and fireworks.Great breakfast with bacon.My favorite and lots of it..Thanks Elisia and Country Inn and Suites for a relaxing trip..God Bless..

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank redhounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, July 17, 2014
Hello my friends from Chattanooga!

I truly enjoyed meeting you folks and helping you with your activities. I am so glad you enjoyed your stay, and that we were serving plenty of bacon at breakfast ! You folks are the reason I personally am in the hospitality business. It was a privilege and honor meeting you both, and of course, I thank you for your military service! Please return soon to share more interesting stories with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Property: Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn

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