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“Great location, very pleasant stay!”

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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
Ranked #14 of 65 Hotels in Asheville
Certificate of Excellence
GreenLeadersBronze level
Mount Pleasant, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, very pleasant stay!”
Reviewed February 17, 2014

I would definitely stay at this hotel again when traveling to Asheville. All rooms were newly redone and renovations are continuing. What a cozy place to be in the middle of a snowstorm! It's only 2 miles, tops, from downtown. I will be recommending this Country Inn & Suites to friends and clients.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
Thank you for staying with us and sharing your experience. We are so glad you enjoyed our property and it's convenience to everything. Please visit again soon and let us make you feel at home!
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1,283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Knightdale, North Carolina
Level Contributor
192 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 4, 2014

We travelled to Asheville at the peak of "Leaf Looker" season last October and decided at about May to try and book near downtown but not in, to save some cash. If you know you are visiting the Asheville area around October and want to get a room, it is best to book early- there were only 2 rooms left when we booked in May. Check in was quick and the service was friendly. There is an indoor pool, which we didn't utilize and a small hot breakfast offered in the mornings which was so-so. We reserved a spacious king room which was clean simple in furnishings with a desk, desk chair and comfy overstuffed chair with an ottoman. The bed was so comfy, of course after walking around all day, it is very important to have a comfy bed. The bathroom was clean as well with ample counter space. There was always enough parking, too. Around the hotel, there are a lot of chain restaurants including Cracker Barrel, and downtown is really about a 10 minute (at most) cab or car ride in. We would definitely stay here again if we decide to stay outside of downtown proper on our next trip.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jermsshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
We our so happy that you enjoyed staying with us! We strive to keep the highest standards on cleanliness and our housekeepers appreciate the good feedback from folks like you. I am sorry the breakfast was not completely satisfying to you but please remember this is a free amenity.Our goal is to make you feel like family, in a setting like home. Sounds like we hit the mark on most points. Hurry back!
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Philadelphia, Pennsylvania
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 19, 2014 via mobile

Hotel was clean and newly redone. Comfortable beds and real down pillows. Staff very friendly and helpful. Was sick in bed one day during my stay. Went down to the front desk at 3PM and asked if I could get a piece of toast. The desk person was so nice and the next day she asked how I was feeling. Breakfast was the usual except every day they day oatmeal AND eggs AND waffles. They also had blueberries, raspberries and blackberries. I have never seen this in all of my years of hotels stays.
Would definitely recommend this hotel while in Asheville.

Stayed January 2014
Helpful?
2 Thank etlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
I am so glad you had a good stay with us! I remember you well, and was glad you when you were feeling better! We do want our guests to feel right at home. We really care about you. Please return soon!
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North Carolina
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 1, 2014 via mobile

We got a great rate online for the weekend before Christmas while we were in town to see the Biltmore. I had never stayed at a Country Inn before, and was a little worried that this would be a "pay for what you get" situation, and that we wouldn't get much. I was wrong! The room was immaculate, staff was very friendly and helpful, and the stay was very comfortable all the way around. Our room was quiet both inside and out. It's easy to get to the Biltmore from the hotel, and the location was also very convenient to downtown. This would be my first choice when staying in Asheville again.

Stayed December 2013, traveled as a couple
Helpful?
5 Thank Sealander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
I love hearing that we will be your 1st choice when staying in Asheville. That is music to our ears ! Your review sums up what we aim for-"Comfortable all the way around!". As far as getting what you pay for- I know you can pay alot more and not receive half of what we offer. Come back soon!
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Tampa, Florida
Level Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 30, 2013

Indoor pool heated to 80 deg. Warm cookies at check-in. Hotel has been recently updated. It was clean and hotel staff friendly. Even made a nice recommendation to Peck's Pub downtown Asheville. Hotel is convenient to shopping, food, and Biltmore as many have noted. Would stay here again definitely.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank gator0178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
Thank you for your kind words about our hotel. We love to know that you will definitely stay with us again. Our staff truly cares about giving you a great experience here. We will keep the cookies ready for your return!
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Powder Springs, Georgia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 28, 2013

We stayed here for two nights right after Christmas to tour the Biltmore House, which is a short 10 min. drive away. It was a great location with lots of stores and restaurants within 5 min of the property. The front desk staff was great even recommended Papa's & Beer which was an excellent mexican restaurant just down the road (I'll write a sep review on that) and Asheville Brewery which we also enjoyed. Breakfast is typical, crowded at this time of year, but got a table and the usual fare. My family opted to hit the road and dine at a Waffle House the morning we left. The pool was small, but would be a great treat for small kids. Hotel, beds, bathroom, common areas were all spotless. Would definitely recommend to a friend.

Room Tip: This hotel is tucked back off the road, so noise is not an issue we faced the road and had no issues...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twinmom07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
So happy you enjoyed your visit! We love hearing the term "spotless" in regards to our rooms! As you pointed out, we are very close to downtown, the Biltmore and alot of shopping! We are always glad to share recommendations on local favorites in regards to food and activities. Come back soon and we will send you to more great spots! Thanks again for your wonderful comments.
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Morrisville, North Carolina
Level Contributor
140 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 15, 2013

Had a good stay here, though we didn't spend much time in the hotel. We went to Asheville for the Biltmore Estate, and it was easy enough to get from the hotel to Biltmore. The bed was comfortable and the room spacious in the studio suite, also liked having a refrigerator in the room.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dukefan86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate), responded to this review, February 18, 2014
Thanks for staying with us and taking the time to post some thoughts. We are very convenient to Biltmore as well as downtown. Most guests do sleep well in our beds, and I am glad you were not the exception. As you said, the suites are nice and spacious with a fridge and microwave. We do have fridges in all our rooms and are beginning to add microwaves to all rooms as well.Please stay with us again on your next trip to beautiful Asheville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

Property: Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805-1844
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#14 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate) 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn

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