We were overcharged by $50.32. We were in a rush to leave, due to an emergency,and when I saw the bill, my husband said to call them later. When I called later, the front desk told me that I would need to speak w/Gita or Devon, the owners. When I spoke to Devon, he said that the bill was adjusted correctly. I let Devon know that the gentleman that did the adjustment told us that he would divide the 3 days to get the total amount to credit. Well, that did not happen. Devon said that the "screen" looked correct. As the owner, Devon wanted me to call back and talk with the gentleman who did the adjustment - after the staff told me that Gita or Devon were the only two who could do adjustments! Devon just kept on saying there was nothing he could do - basically, nothing he would do! As a owner, Devon did not care that he had a upset customer - which was totally evident!
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- Also Known As:
- Country Inn And Suites Asheville i-240-Tunnel Rd
- Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
- Country Inn Asheville
- Asheville Country Inn