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“Very comfortable stay”

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Comfort Suites Outlet Center
Ranked #31 of 63 Hotels in Asheville
Certificate of Excellence
1 review
“Very comfortable stay”
Reviewed April 17, 2014 via mobile

VERY NICE Hotel and GOOD Front Desk Manager (Jura) TY..The area offers a lot of things to visit for the traveler. Vanderbilt House is a must see! This hotel was near a very nice mall and very good restaurants.

Stayed April 2014, traveled with family
Helpful?
Thank B J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, April 23, 2014
We are so glad that you had a comfortable stay with us! It sounds like our convenient location worked into your travel plans nicely! We hope to see you again soon!
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604 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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English first
Raleigh, North Carolina
Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 15, 2014

The drive to downtown is less than 15 minutes. Too bad the mall across the parking lot is closing down. The hotel was clean, rooms were a great size, breakfast was decent although the "omelets" were cold. The walls seemed to be thin, however, but it didn't stop us from getting a good night's sleep. The staff is very friendly. We would stay here again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, April 23, 2014
We are happy that you enjoyed your stay with us. The Mall is currently under renovations to become an upscale Outlet Mall in the Spring of 2015! We hope you come back to do some shopping! We are sorry that the omelettes were cold. We will address that with our breakfast attendant. Please visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 29, 2014

This hotel is located about ten to fifteen minutes from the downtown of Asheville and the Biltmore Estate, so it worked for us. The rooms are large, clean, and comfortable. I especially enjoyed having a couch, so I didn't have to sit in bed to read or watch TV. The breakfast was okay, but it was crowded at certain times and many people ended up taking their food back to their rooms. We were lucky to get tables, eating at about 8:30 in the morning. The staff are very helpful with restaurant suggestions and directions.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cassady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, April 1, 2014
We are so happy to hear that you enjoyed your stay with us and that you found our rooms to be comfortable. We hope that you will stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 27, 2014

My wife and I stayed here to watch the Biltmore marathon. The room was very nice and clean and the bed was very comfortable. The breakfast was very good also with a lot of hot and cold items including eggs and waffles. Will stay there again the next time in Asheville.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mdl444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, March 28, 2014
We are so happy to hear that you enjoyed your stay with us. We are glad that you found your room to be clean and bed to be comfortable. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryville, Tennessee
Level Contributor
186 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 25, 2014

We have stayed here once before so while we were in the area we stopped by to see if they had any rooms available, they had one left and it was handicap accessible but said if we wanted it we could have it. Room was clean, but it had a big gap between the door & door facing and you could see in the room with no problem, which I reported to the front desk associate which was very nice. We would definitely stay here again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, March 26, 2014
Thank you for reviewing us on TripAdvisor. We are glad that you found your room to be clean. We will address the gap in the door. Thanks for letting us know! We will see you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 22, 2014 via mobile

This hotel exceeded our expectations. It was just a stop along the way but for the price it was excellent! Check in was quick, rooms were clean, beds were SO comfortable, showers were great, and free breakfast was awesome! I highly recommend! The only reason I can't give 5/5 is because there was only one elevator for the whole hotel and it was extremely slow. Otherwise it was great! Convenient to a shopping mall, interstate, and a seafood restaurant.

Stayed March 2014, traveled with family
Helpful?
1 Thank amberm619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, March 24, 2014
Thanks so much for your review! We are so glad that you enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 17, 2014 via mobile

Stopped here and was thrilled that it was up to the standards we found at other comfort inns. Even had a designated smoking section which was segregated and devoid of wind. As a smoker I was happy, but visually it's a bit repulsive. Breakfast was fabulous, great selection and snappy refills. Beds were super comfy and coffee and cookies in the lobby. The gal behind the desk was nice although a little slow at tending to waiting customers. Maybe get a bell?

Stayed March 2014
Helpful?
Thank sm1th54220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review, March 19, 2014
We are so glad to hear that you enjoyed your recent stay with us. Thank you for providing us with your feedback. We will address the Front Desk's speediness in assisting guests. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Outlet Center

Property: Comfort Suites Outlet Center
Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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