I would not recommend this hotel to anyone! First I was told the heat in the hallway was broken and would be fixed by noon or we would be moved. Then they informed me at 10pm that the hallways were not heated! It was pouring snow 19 degrees and freezing! The breakfast bar had "Biscuit and Gravy" on the bar. The Biscuits were hard and cold and the Gravy was ice cold! Than our cards would not work 3 seperate times and we had to go out into the pouring snow to get the keys reactivated at the front desk!! The beds were hard and not very clean. I was told by Natalie that I would receive a $40.00 credit at Checkout for all the inconveniences and my bill balance would be $16.06, but because she was not on duty at my checkout time the clerk on duty (who knew of the credit) refused to honor it! Even though she had called him the night before and told him of the credit. I asked him if he was aware of the credit and he said yes. I had to use the computer and the clerk on duty did not even know how to print something from the computer and did not know the hotels email address! It was the worst experience I have had at a hotel!
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- Also Known As:
- Ramada Inn Asheville Hotel Asheville
- Asheville Ramada Inn
- Ramada Asheville