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Ramada Asheville Southeast
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Reviews (1,195)
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Reviewed June 25, 2011

We needed a dog-friendly place near our friend's for a club gathering. Our needs - no steps, near the door, refrigerator. The facility is not new but it is obvious that updates are in progress.

Our dog had a major diarrhea accident at 2 AM. We cleaned up as well as we could. The carpet will need to be shampooed before the next guest. The standard pet charge covered it.

  • Stayed: June 2011, traveled with friends
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Thank NewBerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded June 30, 2011

We appreciate the review. We are pet friendly and I can assure you the carpets are thoroughly cleaned after departure. Hope your puppy feels better and we look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2011

Basement room was musty an towels never dried. Humidity was awful and our allergies went haywire. Buffet was abundant but uninspired. No fresh fruit. Wi fi advertised but not accessible on our floor and was oversubscribed at peak hours so you could not access it.

  • Stayed: June 2011
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Thank Stltravel4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded June 30, 2011

Thanks for taking a few minutes to write about your visit to the Asheville Ramada. The Wifi was weak in that building and the problem has been corrected by the technicians. We are glad you were happy with the room and hope you will come back and stay with us again.

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Reviewed June 13, 2011

Terry offered the best service we have ever received from any hotel. He helped us upgrage to the room we really wanted ( Expedia booked the wrong room), made dinner reservations at the most exclusive restaurant in Asheville, and took care of the few things I had forgotten. I have already posted on my blog and Facebook for everyone to use this hotel. Thank you so much Terry! By the way, the bed was very comfortable too.

Room Tip: Be patient and kind, it will get you far.
  • Stayed: June 2011, traveled as a couple
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1  Thank ambermarcengill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded June 16, 2011

Thank you for taking the time for your kind review. Terry is a great asset to the hotel and when he has the time he is great at helping find things to do in Asheville. The reason I say that is we are very busy especially on weekends, so if you get checked in and come back down to the front desk when things are less hectic, we can devote a little more time to answering all your questions. The beds in the hotel are all new and we are glad you slept well and hope you will come back and see us.

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Reviewed June 13, 2011

Our group enjoyed our 2 night stay at this Ramada which was convenient to highways and a good cafateria. The rooms were clean as was the lobby. OUr only conplaint was the trash that was outside the rear of the building which was very unsightly for our comings and goings. Overall......good experience for the price.

  • Stayed: June 2011, traveled with friends
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Thank nanp444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded June 16, 2011

We appreciate you taking the time to write a few words. We listen to what you have to say and apologize for the trash bags. We have corrected the pick up time so that all trash will be removed prior to guest check in...as it should be. Again , thanks for your comments.

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Reviewed June 12, 2011

Stayed with my wife, mother-in-law, son (12), daughter (11) and we enjoyed our time.
The rooms were clean, the beds had comfortable mattresses, the breakfast was fine,
the outdoor pool was clean and had nice deep end 8ft. The location was very close
to Biltmore and downtown Asheville and Donald Ross Municiple golf course. They
offered two day Biltmore passes for price of one day pass which our ladies used.
The staff were friendly and helpful even offered a roll away bed unexpectedly.
It is an older type hotel but the price was good and the place is clean & nice.
Check out their webpage.

  • Stayed: June 2011, traveled with family
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Thank steve49007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded June 16, 2011

The summer months in Asheville are a great time to come to the mountains. It sounds as though you had a great time in the area. Come visit again. We appreciate you taking time to write in this forum.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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